Mercure Alger Aeroport

Close to mall and airport

Very quiet room; clean hotel and friendly staff. Hotel is in Bab Ezzouar near Algiers airport and next to a shopping center with food court and coffee shops.

Good location close to the airport, taxi 1000DA or free hotel shuttle bus. Rooms ok, restaurant overpriced, chose to eat across the street (excellent meat) or in the nearby shopping mall (for example Taste of India). Taxi to the city center is recommended outside of rush hours.

I made this booking last minute due to a flight change. I was going to land around midnight and I tried calling to confirm airport shuttle and late check-in. Nobody picked up when I called the number supplied with my booking. I searched online and found an alternative number. The lady who picked up was extremely unhelpful and hang-up on me because she could not hear me well. I was speechless to say the least. I asked somebody else to call them and finally got a mobile number to call the shuttle driver although getting in touch with the hotel after landing was just as difficult! Things got better after arrival at the hotel. Check-in was speedy and Ayoub at reception was very helpful. The room was vintage and clean. Check-out the next morning was speedy and staff were efficient too. For a 4-star hotel, you would expect better service so it was a shame.

Only booked this hotel as wanted somewhere with a pool after two weeks travelling around. Didn't find out until we got there that the pool was empty and was not expected to be back in use for at least 10 days. Looking at the poolside area I don't think it had been used for a while. Thought we'd use the bar, that was filled with what looked like a medical conference. Room was very dated. No plug sockets near the bed, had to unplug the fridge to plug in the kettle. Positives were the super comfy bed and the free airport shuttle.