Palo Santo Hotel

This hotel exceeded my expectations in almost every area. There is a reason that so many reviewers consistently rank it so high because there are a lot of details and care that they take in the room and in the staff making sure that you have a great experience. The room is clean spacious and has all the amenities that you would need. The location is in a residential area of Palermo that is conveniently located to many local sights. It is not in the central part of the city so you would have to take a taxi or Uber to get to that part. The front desk staff With whom interacted, Adrian and Jose were really helpful and friendly. Overall, we are great day, and I would have no hesitation in recommending the place.

The Palo Santo Hotel in Buenos Aires offers a stylish and eco-friendly stay with modern amenities. The hotel's unique design and sustainable practices create a comfortable and inviting atmosphere for guests. The staff is friendly and attentive, ensuring a pleasant stay. Camillo was very knowledgeable and gave us great recommendations. House keeping also did a fantastic job. It was such a delight to come back to your room with chocolates on the pillow as well as night time tea to help you sleep. The breakfast was very delicious and they offered fresh breads, cheese and meats. They also made you your own fresh coffee or you could choose to have a latte or cappuccino. The location is convenient, allowing easy access to attractions in Buenos Aires. Overall, a great choice for travelers looking for a chic and environmentally conscious accommodation option in the city.

A great option for sustainable, eco-friendly hoteling in a prime location in Palermo with a beautiful garden oasis. The staff are friendly, the room is spacious, comfortable, and well-appointed, and the on-site amenities make it an easy choice for business or recreational travelers.

Staff absolutely fantastic. Everyone so very friendly. Constant smiles. Went out of their way to help us with simple things, directing to currency exchange, local market for fresh fruit and recommendations for excellent local restaurants when we did not want to travel downtown.

We arrived here in the late evening on our first night in Buenos Aires. Front desk staff were wonderful, and checked us in quickly. We were given 1 of the 2 rooms on the top floor (by the pool), which was perfect as we had a wonderful quiet first night's sleep after many long flights. The breakfast was a bit hectic, but that was the guests and the staff were great and trying to manage everyone. The front desk staff were very helpful in organising our airport pickup, and also directing us to change our money. Wonderful staff and wonderful hotel.

I booked my stay at this property based on the previous reviews. And I can honestly say I was not disappointed. The property is aesthetically beautiful, the room was clean and furnished well, and the front desk staff was extremely friendly. Jose greeted me each time I entered the property BY NAME… and that small touch went a long way. They are more than helpful with any questions you may have as well. I was also grateful that on my last day (I had an extremely late flight) they allowed me to store my luggage so I could savor my last few hours in the city. The neighborhood has plenty to eat and is walkable distance to many bars and parks as well. I could rave on and on about this small, personable hotel, but just take my advice and book. Two small caveats to my stay: 1.) There was construction going on next door (weekdays between 10-2pm) so this was a slight annoyance but totally out of control of the hotel. But it did interrupt my downtime. 2.) The walls are pretty thin and the room doors close loudly. But still, I can say I was completely satisfied with my stay. I enjoyed my street side room and loved being able to look out at neighboring accommodations while listening to city life on my balcony. I hope to return!

I travel a lot and I would like to say this is one of the best hotels I have stayed in. The staff was very nice, the bed was super comfortable and the food we had in the restaurant was delicious. I also loved the shower. We had an early flight and could not get breakfast so they arranged for hot coffee and croissants and it was waiting for us as we checked out. I would definitely stay here again.

As a frequent business traveller I was very pleased with this hotel. It is small but nice. Good location, walking distance from restaurants. Staff super friendly and thanks to VIP status they allowed me to do an early check in which was awesome. The pool is not their strength. I definitely recommend this place.

Absolutely wonderful staff and hotel. Highly recommend for your time in Buenos Aires and is close to AEP airport and many coffee shops and excellent restaurants (Artemesia recommended). Very careful attention to every detail.

Loved staying here the staff couldn't have been nicer!!!I broke one of my acrylics on the flight and they helped me find a place to fix it. The rooms were incredible and we loved relaxing on the roof and cooling off after a hot day.