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Sun Hotel

3 1/2 star rated hotel
8.2/10 Very Good
(273 verified Hotels.com guest reviews)
See real reviews (18)

generated by AI based on family reviews

Overview

The Sun Hotel is praised for its incredibly convenient location near Viru Viru International Airport, with many guests highlighting the complimentary shuttle service as a major advantage. Guests appreciate the spacious and comfortable rooms, often noting the large beds and balconies. While the hotel's location may be somewhat isolated, it is well-suited for short stays before or after flights. Some reviews note that the hotel is in need of some maintenance - with issues like mold reported in some bathrooms. Also, there were reports of issues with communication around the shuttle service.

Guest highlights

Complimentary airport shuttle
Spacious and comfortable rooms
Large pool

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Located in Santa Cruz, Sun Hotel is in an area with great airport proximity. Ethno-folkloric Museum and Guarani Nandereko Nomai Art and Culture Center are cultural highlights, and travelers looking to shop may want to visit Las Brisas Shopping Center and Ventura Mall. Play Land Amusement Park and AquaLand are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Free daily reception

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Reflexology

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Arcade/game room
Children's pool
Fitness center
Outdoor pool
Sauna
Spa tub
Steam room

Outdoor

BBQ grill(s)
Garden
Pool sun loungers
Terrace

Conveniences

Banquet hall
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Sun Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

18 reviews

Review data

5 star reviews

39%

4 star reviews

44%

3 star reviews

11%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Sun Hotel

Showing 1 - 10 of 18 reviews

Latest reviews (18)

J

Johara

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

it is very near the Viru Viru international airport.
G

Gretchen

30 Apr 2024 - 1 May 2024
reviewed on travelocity

4 out of 5 stars

This property is great if you need proximity to the airport. I arrived on a late evening flight and was flying back out in the morning. The shuttle service was very accommodating, waiting for me while I got my tourist visa.
R

Rich

14 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

It was close to the airport
J

Joanna

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

Very stylish and comfortable restaurant with excellent waitstaff. Large extremely comfortable rooms and beds. Nowhere to walk around in the neighbourhood because it’s just industrial near the airport but Overall welcoming and quiet airport hotel. Would gladly stay again passing through Santiago
a

amy

6 May 2023 - 7 May 2023
reviewed on orbitz

5 out of 5 stars

Transfer service was waiting for us at the airport. They load, unload, and take your luggage all the way to your room. The staff at the hotel has all of our paperwork ready and check in was a breeze. The property itself is beautiful and very convenient if flying into VVI. The beds were incredibly comfortable, the rooms were huge and all had balconies overlooking the magnificent pool. The staff was attentive. We loved our stay.
M

Molly

Invalid Date - 11 Jan 2023
reviewed on orbitz

3 out of 5 stars

Tried repeatedly to set up a ride with the airport shuttle but the property never responded to me so I had to take a taxi. I chose this hotel because they offered the airport shuttle. The bed was comfortable and room was clean, but the hairdryer was smoking when I turned it on and looked as if it might be burning, so was unable to use that. Was woken up by fireworks that sounded like they were going off at the pool right by my room at like 0800, followed by loud chanting/celebrating, not sure what was going on. Wasn’t informed of any amenities or breakfast on arrival, the lady at the desk did t know any English so the language barrier may have been the problem there. Was able to take the airport shuttle in the morning.
A

Alexandre

Invalid Date - 9 Jan 2023
reviewed on orbitz

4 out of 5 stars

This is a good choice if you need to be close to the airport. Otherwise this hotel has nothing particularly attractive and for the same price you have much better alternatives in the center.
M

Melina

Invalid Date - 26 Dec 2022
reviewed on orbitz

5 out of 5 stars

Airport pick up. Was a little hard to arrange. But very close to airport and clean and spacious rooms.
J

James Paterson

Invalid Date - 24 Dec 2022
reviewed on orbitz

5 out of 5 stars

We just spent the night between flights It was great that it was so close and the transport they provided to and from airport was perfect
J

John

21 Nov 2022 - 22 Nov 2022
reviewed on orbitz

2 out of 5 stars

Normally a nice property, but my we were made to wait an hour at the airport for the shuttle that takes 5 minutes. When there, they couldn't find the reservation, and in the end they put us in the wrong type of room.
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