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Koncept Residence Hotel

3 1/2 star rated hotel
9/10 Excellent
(96 verified Hotels.com guest reviews)
See real reviews (6)

generated by AI based on family reviews

Overview

Koncept Residence Hotel offers guests a convenient location close to the airport, modern rooms with updated showers, and friendly, helpful staff. The hotel also receives positive feedback for its breakfast and dinner options. However, some guests have noted issues with cigarette smoke in non-smoking rooms and inconsistencies regarding the airport shuttle service; although the staff are happy to help arrange airport transfers outside of the typical operating hours, there is no 24/7 shuttle and taxis must be paid for separately.

Guest highlights

Modern rooms with updated showers
Friendly and helpful staff
Excellent breakfast and dinner options

About the hotel

This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of bedsheets is available on request.

Nearby attractions

Koncept Residence Hotel is located in Sarajevo. Sarajevo Tunnel Museum and Jewish Museum of Bosnia and Herzegovina are cultural highlights, and some of the area's activities can be experienced at Trebević Cable Car and Sunnyland. Ilidza Thermal Riviera and Winter Olympic Centre ZOI '84 are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free self parking on site
Onsite parking available only on request
Roundtrip airport shuttle (surcharge) from 8:00 AM - 10:00 PM
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free continental breakfast available daily 7 AM–11:00 AM
Room service available

Spa

Manicures and pedicures
Massages

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Bathroom emergency pull cord
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Wheelchair-accessible parking

Things to do

Shopping

Outdoor

Terrace

Conveniences

ATM/banking services
Front-desk safe
Lockers available

More

Designated smoking areas (fines apply)
map

Reviews that mention...

Hotel Reviews

for Koncept Residence Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Koncept Residence Hotel

Latest reviews (6)

I

Igor

29 Jan 2024 - 30 Jan 2024
reviewed on expedia

4 out of 5 stars

It's definitely worth it, if you don't mind being a bit further from the center of the city and attractions. I really enjoyed the breakfast buffet that was included. The staff are friendly and polite. Depending on the time of year parking can be a hassle. The location is a bit tricky to navigate by car or on foot.
S

Shari

19 Sept 2022 - 20 Sept 2022
reviewed on expedia

5 out of 5 stars

Easy and close to airport. The problem was the smell of cigarette smoke in my room and while sleeping. The smell was very strong for a non smoking room.
E

Edward

16 Jun 2022 - 17 Jun 2022
reviewed on expedia

5 out of 5 stars

Overall, the hotel and its staff were great. Customer service was on point. My one complaint was that when I called to confirm the booking, I asked to make sure there was a shuttle to the airport provided by the hotel. The lady on the phone assured me there was one 24/7. We had to leave for the airport at 4am. When we arrived at the hotel, the clerk said the shuttle only ran from 8am to 8pm. He called me a taxi but that was then an extra unexpected expense costing us another 25km with all our luggage.
M

Mauricio

8 Jun 2022 - 11 Jun 2022
reviewed on expedia

3 out of 5 stars

The entire hotel smells like cigarette smoke. This is not unusual in the Balkans, and you end up getting used to it, but it was not pleasant. Other than that, the rooms are clean and quiet. Bathroom amenities were also fine. The hotel is conveniently close to the airport but is not close to the city center; you have to take a cab. Breakfast was good and the staff were nice. Bear in mind for the airport shuttle that what the hotel does is hire a taxi, which is fine, but you have to pay for your bags. Overall, a good hotel but the cigarette smell was very unpleasant.
R

Rada

28 May 2022 - 29 May 2022
reviewed on orbitz

5 out of 5 stars

Close to airport. Modern rooms with updated shower. Staff was always around to help or answer questions. Dinner at the restaurant exceeded expectations!!!
L

Lucy

8 May 2022 - 9 May 2022
reviewed on orbitz

5 out of 5 stars

Friendly staff, nice choice of breakfast and happy to organise out of hours airport transfer
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