Hotel Le Massilia

Service offered by the receptionists in English and French was very friendly and accurate. We enjoyed the room even at the front of the hotel, at the streetside. It was a quiet and clean room. Simple and clean bathroom. The breakfast buffet was very well balanced with warm and cold dishes, fruits and cereals, fresh juices, coffee and tea. More than we expected actually. The surroundings of the hotel are okay and we felt safe at night walking around the neighborhood. Actually walking to the town center and the Docks for instance is always a nice stroll. You can take Uber cars to all over town for not a lot of money, which we did often en felt safe about that. Expect to pay about 20 reais maximum for long trips in town. (to bus station for instance)We payed 45 Reais for our trip from the airport to the hotel with a regular taxi we got there at the taxi stand.

The hotel is conveniently located near the Praça da República; however, the street can be quite empty at night so calling a taxi/Uber at night is a good idea. The rooms are simple, and the breakfast is consistently good. The courtyard with the pool are certainly a highlight. While checking out of the hotel, I had something of an unfortunately experience. The person working the front desk suggested I had not paid for the hotel, when in reality I had paid for everything at the time of booking through a major hotel website. I explained this to the gentleman working at the front desk and he tried to call a number of his coworkers, but since it was early in the morning, none of them picked up. After this, he again repeated that there was no record showing that I had paid. I showed him the receipt from the hotel website, and I then showed him my credit card statement with the confirmation number matching the reservation. He again repeated that there was no record that I had paid. I suggested that I would forward the confirmation to the hotel's email address and that I would leave my phone number in case they had any questions. Unfortunately, this process led me to miss my bus. The hotel is nice, but there are better options in safer areas of Belém for less money.