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Pacific Hotel & Spa

5 star rated hotel
9/10 Excellent
(289 verified Hotels.com guest reviews)
See real reviews (6)

generated by AI based on family reviews

Overview

The Pacific Hotel & Spa is lauded by guests for its exceptional customer service, delicious breakfast with a wide variety of options, and its convenient airport transfer service. The on-site spa also receives high praise. While specific proximity to the airport isn't detailed in reviews, the complimentary airport pickup and drop-off service is repeatedly mentioned as a major highlight.

Guest highlights

Delicious breakfast with many options, including omelets and mini croissants
Complimentary airport pickup and drop-off service
Excellent customer service and friendly staff
High-quality spa treatments

About the hotel

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Siem Reap, Pacific Hotel & Spa is in the business district and next to a golf course. Cambodian Cultural Village and War Museum Cambodia are cultural highlights, and some of the area's attractions include Angkor Eye and Angkor Green Gardens Park. Traveling with kids? Consider Khmer Ceramics & Fine Arts Centre and Water Park Khnar Siem Reap. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Parking

Area shuttle (surcharge) up to 2 kilometers
Free self parking on site
Free valet parking on site
Limo/town car service

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Free daily reception

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height counter and sink
Raised toilet seat

Things to do

9 holes of golf
Children's pool
Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping
Spa tub

Outdoor

Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Couples dining
Romance packages available
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Pacific Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Pacific Hotel & Spa

Latest reviews (6)

J

Joseph

30 Jun 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

My wife and I stayed here while touring Angkor Wat and it was amazing. They picked us up and dropped us off at the SAI airport for a low additional cost and were so careful and prompt about their service. The breakfast was so delicious with a variety of options and cuisines. Their omelets and mini croissants were the best. We also got 90 minute couples massages last minute at their onsite Spa that was one of the best experiences I had. We definitely recommend this place for anyone’s stays.
K

Kuniomi

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

It was a book made all the sudden, but they took very good care of me and my friend. It was much more than reasonable price wise, meaning, it was much nicer than expected. The people there were so friendly and nice too. In addition, the breakfast offered was very gorgeous. It was just good overall. I personally didn't have much time to enjoy the city, but obviously, it was convenient and close enough to the airport for sure. The free ride between the airport and the hotel was good too.
R

Richard

9 Feb 2020 - 19 Feb 2020
reviewed on orbitz

5 out of 5 stars

The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
y

yeo

26 Dec 2019 - 30 Dec 2019
reviewed on hcom

5 out of 5 stars

Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
F

Francis E

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Customer Service is great. Friendly, accomodating and very helpful staff. Breakfast with lots of selection. Easy travel via tuk tuk or car service from hotel to downtown and vice versa. Free pick up and drop off at the airport makes it convenient for the traveller. The pool area is also nice All the hotel staff are basically excellent. From the Managers to the doorman The spa is phenominal. Special shout out to the excellent manager of the Spa Chon Reaksmey who was very helpful and went above and beyond.
K

Kimberly

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Not enough good things to say about this resort and the service we received here. The rooms are beautiful and so high end. The service here was impeccable. Thank you all for a lovely stay. We wish we would have known we would love so much and we would have stayed longer. Also so nice that they pick you up from the airport. I would highly recommend their drivers to take you through angkor wat. We loved it here!
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