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Hotel 11 by Sonesta

4 star rated hotel
9.2/10 Wonderful
(3665 verified Hotels.com guest reviews)
See real reviews (609)

generated by AI based on family reviews

Overview

Hotel 11 by Sonesta is praised for its convenient location near the airport and its reliable 24/7 shuttle service. Guests appreciate the clean and comfortable rooms, and many highlight the surprisingly good restaurant and bar, with some mentioning happy hour deals. The hotel also receives positive comments for its friendly and helpful staff. However, some reviews mention inconsistencies in shuttle service, with some guests experiencing long waits or full shuttles, while others find the lack of complimentary water and the condition of some amenities slightly underwhelming. There are also mentions that there is little around the hotel besides other hotels and industrial areas.

Guest highlights

24/7 airport shuttle
Clean and comfortable rooms
Excellent onsite restaurant and bar
Friendly and helpful staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.

Nearby attractions

Near a metro station, Hotel 11 by Sonesta is in an area with great airport proximity. Southern Alberta Jubilee Auditorium and Vertigo Theatre are cultural highlights, and some of the area's landmarks include Calgary Chinese Cultural Centre and Royal Canadian Legion Calgary. SpacePort and Speeders Indoor Prokarts are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.

Popular amenities

Parking

Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 7.95-17.95 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

4 on-site accessible parking spaces
Accessible bathroom (select rooms)
Braille signage
Elevator
Elevator door width (inches): 42
Front entrance ramp
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 32
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

ATM/banking services
Ballroom
Elevator
Grocery/convenience store
Library
Vending machine

More

At least 80% lighting from LEDs
Fireplace in lobby
Local culture & ecosystem education
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hotel 11 by Sonesta
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

609 reviews

Review data

5 star reviews

71%

4 star reviews

20%

3 star reviews

5%

2 star reviews

3%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Hotel 11 by Sonesta

Showing 1 - 10 of 609 reviews

Latest reviews (609)

D

Derek

28 Oct 2024 - 29 Oct 2024
reviewed on hcom

5 out of 5 stars

The hotel was reasonably priced and severed our needs well. We enjoyed the complementary beverage. Hotel is clean with friendly staff. Shuttle service was very good, on time and efficient. Excellent hotel for those travelers needing an overnight stay before or between flights.
C

Cheryl

27 Oct 2024 - 28 Oct 2024
reviewed on hcom

5 out of 5 stars

Our go to close to airport hotel. Front desk people so accommodating and welcoming. Restaurant excellent. We had 9 for supper and all enjoyed. We booked a room with steam shower which is always good. Pool also a hit with the kids. Room has nespresso coffee maker, microwave & mini fridge. Free shuttle to the airport as well.
J

Jan

16 Oct 2024 - 17 Oct 2024
reviewed on hcom

5 out of 5 stars

I loved everything about this hotel! The room was very clean and comfortable. We had two queen beds and the space just felt nice and roomy. I couldn't stop saying, "I love this room!" I loved that there was a restaurant and and snack bar in the lobby area. The decor was very pleasing as well and it's always nice to have shuttle service that is prompt and dependable. I would definitely recommend this hotel and I would definitely come back!
S

Sophia

23 Oct 2024 - 24 Oct 2024
reviewed on hcom

3 out of 5 stars

Charging 14.70 for a shuttle to the airport when it’s no on the hour is a complete lie and money grab..i stay at other hotels in The area and have NEVER been told of this charge to get in to the airport. I asked the front desk and she ignored me..I asked again..I was handed my payment receipt and dismissed.
A

Amy

26 Jul 2024 - 27 Jul 2024
reviewed on hcom

3 out of 5 stars

This room was used for a very brief layover in Calgary and it served the purpose. It was somewhat dated and very basic, but quite clean. The shuttle bus driver was very friendly and prompt.
P

Paul

16 Oct 2024 - 17 Oct 2024
reviewed on hcom

5 out of 5 stars

Great spot for pre flight sleep. Clean comfortable and well maintained. 24 hr pool hot tub and fitness is a bonus.
B

Bindi

3 Oct 2024 - 4 Oct 2024
reviewed on hcom

5 out of 5 stars

Great nreakfast. Great shuttle service. Great service overall
L

Linda

12 Sept 2024 - 13 Sept 2024
reviewed on hcom

5 out of 5 stars

It was a great place for one night between flights.
I

Isis

12 Sept 2024 - 13 Sept 2024
reviewed on hcom

5 out of 5 stars

Check-in was easy. Conveniently located to the airport. 24/7 shuttle. Comes every hour on the hour. Restaurant was surprisingly good and the service was great! The rooms were clean and comfortable.
S

Steve

10 Sept 2024 - 11 Sept 2024
reviewed on hcom

5 out of 5 stars

Awesome Hotel!! Staff was great! Nice restaurant and large bar with happy hour 5-7 pm Also large food menu in the bar area. 24 hour airport shuttle.
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