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Holiday Inn Express Chengdu Airport Zone, an IHG Hotel

2 1/2 star rated hotel
9/10 Excellent
(54 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

The Holiday Inn Express Chengdu Airport Zone is a new hotel that offers a convenient and comfortable stay for travellers. Guests consistently praise the cleanliness and spaciousness of the rooms, the friendly and helpful staff, and the excellent breakfast buffet, which includes both Western and Chinese options. The hotel provides a free shuttle service to the airport, although it's important to note that this is not an hourly service and requires pre-arrangement. While the hotel is described as being close to the airport, it's a 15-20 minute drive away, and some guests have experienced difficulties in finding taxis willing to wait at the airport for the return journey.

About the hotel

A restaurant, a coffee shop/cafe, and a business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Nearby attractions

Holiday Inn Express Chengdu Airport Zone, an IHG Hotel is located in Chengdu. Du Fu Caotang and Du Fu Thatched Cottage are local landmarks, and travelers looking to shop may want to visit Wanda Plaza Shuangliu and Jinli Street. Sichuan Museum of Science and Technology and Guosetianxiang Theme Park are also worth visiting.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant and 1 coffee shop/cafe
Free breakfast available
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Playground

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Chengdu Airport Zone, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

80%

4 star reviews

13%

3 star reviews

0%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Chengdu Airport Zone, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

M

Man chung

13 Oct 2019 - 17 Oct 2019
reviewed on hcom

5 out of 5 stars

Very good price and location for transit in Chengdu .All staff are friendly and helpful . The shuttle bus driver provided friendly and useful information to travel around .
J

Joanne

2 Oct 2019 - 3 Oct 2019
reviewed on hcom

1 out of 5 stars

Breakfast was great, staff were kind but NO A/C and they tried to tell me this was normal with no apologies! No one speaks english. Its really far from the airport (20+ minutes drive!) and it was super hard to find the shuttle. If you dont speak Chinese forget it. I got in really late at night and it was 27 degrees celcius and the only blanket was super thick so the only reason I got the hotel was to sleep and that didnt happen. They would give me any consolation and were very rude about it.
J

Jackie

21 Sept 2019 - 22 Sept 2019
reviewed on expedia

5 out of 5 stars

There is no hourly shutter bus to airport, need to call the hotel to arrange shuttle bus. The hotel is 15 mins drive away from airport, most Taxi drivers are not willing to take the ride if they have to wait for 2 hours in airport, they would prefer longer ride to the center of the city. Other than that, the hotel is clean and most of all, the breakfast is very good, I especially like local flavors. There was an American businessmen in the breakfast room. He was discussing multimillion business with some Chinese men while eating breakfast, looks like they were having meeting in the hotel breakfast room. Can you believe it, he has the loudest voice in the whole room of more than 30 guests. Aren’t we American say Chinese have loudest voice in public? He discussed with translator on drying cleaning issue at the same time. he requested drying clean guy to pick up his one pair of dressing pants and explained why the pants need dry cleaning because it will make pants look good. Luckily I stayed in this hotel only for one night due to the flight, however he will stay in the hotel for a couple of days, good luck for the rest of the guests for the following couple of days
F

Frank

15 Sept 2019 - 16 Sept 2019
reviewed on expedia

5 out of 5 stars

Excellent and enjoyable stay! The director is fluent inEnglish and very helpful ! Room is very clean and quiet ! Convenient to all the shopping and restaurants! Near to airport ! Good shuttle airport pick up and drop off ! Will stay again!
L

Lucia

30 Jul 2019 - 31 Jul 2019
reviewed on hcom

4 out of 5 stars

We stayed there the night prior to our flight out the following morning. This is a relatively new hotel with airport shuttle service which takes about 20 minutes (the shuttle driver (Kevin?) is quite humorous). The room is of good size and the hotel provides good breakfast. There is not much in the local area, as expected, but our Chengdu friends found a very good seafood restaurant within walking distance of the hotel.
R

Rena

29 Jun 2019 - 30 Jun 2019
reviewed on expedia

5 out of 5 stars

Free airport shuttle car. Room is spacious and clean! The whole facility is new! The breakfast buffet is pretty nice with both Chinese and Western style selections. The price is very good. Will stay there again if needed a stay in future!
L

Leon

30 May 2019 - 1 Jun 2019
reviewed on hcom

5 out of 5 stars

The hotel was exceptionally clean and comfortable, staff were all very friendly, efficient and helpful, breakfast buffet was great - would definitely plan to stay there again. Hotel driver who picked us up from the airport was excellent; he provided great information and suggestions on how to make our visit in Chengdu much more enjoyable
M

Mei

9 Oct 2018 - 10 Oct 2018
reviewed on hcom

5 out of 5 stars

Good place to stay near airport. New and clean and has free shuttle service to the airport
A

30 Jan 2020 - 31 Jan 2020
reviewed on expedia

5 out of 5 stars

Very nice staff. Help me call taxi when I missed the shuttle. And I do not need to pay for it.
A

25 Nov 2019 - 26 Nov 2019
reviewed on expedia

4 out of 5 stars

Very clean, comfortable room. Very good breakfast buffet. Had to ask someone to call for airport shuttle because I didn’t have international phone access. Would have been easier if there was a what’s app connection so that I could have called with WiFi. Staff very accommodating and helpful for my travel partner who had lost her luggage.
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