R
Ross
1 Jul 2019 - 2 Jul 2019
reviewed on expedia
5 out of 5 stars
Staff was very friendly. We arrived late at night, and it was an easy, short walk from the airport. Carson, the night clerk, was very friendly. Our Tibet area permit had been mailed to the hotel, but was not readily found by staff. Carson continued to make calls and contacted our Tibet guide company in the middle of the night and stayed on it until our permit was found. We left early in the morning before the kitchen opened for our complimentary breakfast, but Carson found some things for us to eat. I look forward to staying here again. The room and hotel are beautiful!
S
Stella
25 Mar 2019 - 26 Mar 2019
reviewed on hcom
5 out of 5 stars
We arrived early for our 1 day stay before check in time and was given an excellent room. The hotel provides free shuttle to some attraction which we managed to go for Zhongshan walking street. The breakfast was good too. Looking forward to stay here again on our next trip.
W
Will
4 Feb 2019 - 5 Feb 2019
reviewed on orbitz
1 out of 5 stars
Extremely hard bed; decoration needs updating; shuttle bus to airport unclean.
C
Choo Keong
29 Dec 2018 - 30 Dec 2018
reviewed on hcom
1 out of 5 stars
Do not believe the pictures. Extremely misleading. The hotel was very bad. Cleanliness was bad. The Chinese restaurant in the hotel reaked of vomit. Went to coffee house for dinner and although we ordered food, I think we were served with leftovers from their earlier buffet. My seafood udon which came with not fresh mussels and prawns and it came with only the mussels and prawns. So I ended up with just eating the noodles.
The room was stale and had a smell. The room and bathroom was nothing like in the pictures.
The service was bad. I booked a transport to take my family to the airport and specifically told them the numbers. But yet, they only said 1 slot was available. Has to make a ruckus before they relented to resolve it.
Hotels.com, you should remove this hotel from your listing as this reflects poorly on you as the pictures of the rooms does not reflect the room condition. This is the first hotel which hotels.com got it wrong and I am a heavy hotels.com user.
I will never stay in this hotel again.
S
Soi-Sang
29 Oct 2018 - 30 Oct 2018
reviewed on hcom
3 out of 5 stars
Fliport Garden Hotel has two buildings, a main building (Qi Yun Lou) and a rear building (Qi Yuan Lou), the latter has been renovated and charges a higher rate. The rates appeared in the Hotel. Com referred to the rates for the main building. We paid about 12% more for staying in the rear building.
This hotel has a fantastic rear garden and is very pleasant to roam about. A pond and a bridge over it gives the garden a very traditional Chinese garden setup.
The room was clean and spacious and it is worth the extra money. The breakfast, however, is ordinary.
This hotel is ideal for a night's rest in transit when catching a flight out the next day.
A
20 Jun 2019 - 21 Jun 2019
reviewed on hcom
3 out of 5 stars
If you need a place close to the airport, that location is the strongest point.
However, the staff barely speak English.
The room was kind of old and the AC was not working properly.
The breakfast is fair, but not quite suitable for westerners.
A
28 May 2019 - 29 May 2019
reviewed on expedia
4 out of 5 stars
Good location near the airport, helpful staff and airport shuttle. Room not in the best shape, some minor damage and a bit old fashioned.
A
13 Apr 2019 - 14 Apr 2019
reviewed on orbitz
5 out of 5 stars
The hotel staff was very professional and friendly. The hotel provides transportation to the airport. However, the room I stayed was very old and not clean. There were multiple stains on the carpet, which were too prominent to get overlooked.
A
10 Apr 2019 - 11 Apr 2019
reviewed on orbitz
4 out of 5 stars
Location is convenience for one day transit traveler
A
14 Feb 2019 - 15 Feb 2019
reviewed on orbitz
3 out of 5 stars
The location is good. Fairly easy to find, taxi knows the locations even if you don't speak Chinese.
But the hotel itself was pretty disappointing. Our first room the air conditioning didn't work.
The front desk and pretty much all the staff we encountered spoke no English. The other hotels we stayed at always had someone that spoke a little to assist.
The wifi and Ethernet connection in the room was unusable, disconnected randomly.