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Radisson Blu M'Bamou Palace Hotel

4 star rated hotel
8.6/10 Excellent
(80 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

The Radisson Blu M'Bamou Palace Hotel is praised for its exceptional customer service, with guests highlighting the complimentary airport shuttle service and the willingness to provide free half-day stays for guests with later flights. Many reviewers appreciate the cleanliness of the hotel and the friendliness and competence of the staff. The hotel also receives positive comments about its amenities, including a kid-friendly pool, and the quality of its food and beverage offerings. However, there is mention of slow service in the restaurant.

Guest highlights

Complimentary airport shuttle
Exceptional customer service
Cleanliness of the hotel
Kid-friendly pool

About the hotel

This smoke-free hotel features 2 restaurants, a marina, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite.

Nearby attractions

Located in Brazzaville, Radisson Blu M'Bamou Palace Hotel is in the city center and on the riverwalk. I.F.C French Institute of Congo and Museé National de Kinshasa are cultural highlights, and travelers looking to shop may want to visit Plain Market and Market Plateau Central City. Traveling with kids? Consider Kinshasa Zoo and Kinshasa Botanic Garden.

Popular amenities

Parking

Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free wired internet
Available in some public areas: Free wired internet

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants
24-hour room service
Breakfast available for a fee: CDF 18000 for adults and CDF 9000 for children

Spa

4 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - Swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Children's pool
Fitness center
Full-service spa
Nightclub
Outdoor pool
Shopping
Steam room

Outdoor

BBQ grill(s)
Garden
Marina onsite
Picnic area
Pool sun loungers
Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
Couples dining
Romance packages available
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Radisson Blu M'Bamou Palace Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Radisson Blu M'Bamou Palace Hotel

Latest reviews (4)

P

Peter Nicolaj

30 Nov 2020 - 5 Dec 2020
reviewed on hcom

5 out of 5 stars

Good hotel. Clean everywhere, hand sanitizer provided in room. This is a hotel that is prepared for business travellers in these Covid-19 times. Everything is clean, staff is friendly and competent. But the service in the restaurant is a little slow.
S

Sara

19 Dec 2019 - 20 Dec 2019
reviewed on hcom

4 out of 5 stars

Pretty great place to stay! Just in transit from Kinshasa, flying out of Brazzaville. Hotel was lovely, kids pool amazing and a great way to let my 4 year old burn off some energy. Free shuttle to the airport was a great perk.
D

Dave

31 Oct 2018 - 3 Nov 2018
reviewed on hcom

4 out of 5 stars

Very good customer service, starting at the free airport pickup even late at night. Had issue with the AC in the room on night 1 but they changed out room next day. Great location on the Congo river bank with excellent amenities. Food quality and choice was excellent.
A

9 Jul 2021 - 20 Jul 2021
reviewed on expedia

5 out of 5 stars

My flight was at 10 p.m. I asked the receptionist to tell me how much I should pay for half a day. She surprised me by telling me that the hotel offered me this time for free, because I stayed with them long enough. I enjoyed it very much.
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