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Hotel Santa Ana Liberia Airport

2 1/2 star rated hotel
5.8/10
(220 verified Hotels.com guest reviews)
See real reviews (19)

generated by AI based on family reviews

Overview

Hotel Santa Ana Liberia Airport is located close to the Liberia airport, making it a convenient option for travelers with early flights. While some guests appreciate its proximity to the airport and the availability of an airport shuttle, many reviews express significant concerns about the cleanliness and condition of the rooms. Issues such as dirty rooms, uncomfortable beds, broken showerheads, and insufficient amenities are frequently mentioned. The hotel's location is also criticised; while near the airport, it lacks nearby dining options and is described as dark and deserted by some guests. While some praise the helpfulness of the staff and the value for money, these positive comments are vastly outnumbered by overwhelmingly negative experiences.

Guest highlights

Airport shuttle service
Good value for money (some guests)

About the hotel

Nearby attractions

Hotel Santa Ana Liberia Airport is located in Liberia. Area de Conservación Guanacaste and Liberia Parque Central reflect the area's natural beauty and area attractions include Go Adventures and Africa Mia. Ericka's Fruit Stand and Rocio's Kitchen are also worth visiting.

Popular amenities

Parking

Free self parking on site
Roundtrip airport shuttle (surcharge)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Room service available

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Outdoor

Terrace

Conveniences

Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hotel Santa Ana Liberia Airport
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

19 reviews

Review data

5 star reviews

16%

4 star reviews

11%

3 star reviews

11%

2 star reviews

32%

1 star reviews

32%

We have selected a sample of reviews which reflect what travellers have said about Hotel Santa Ana Liberia Airport

Showing 1 - 10 of 19 reviews

Latest reviews (19)

J

John

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

2 out of 5 stars

The breakfast was terrible. While it is a little closer to the airport than some, the location is terrible. The nearest food is far away. Other hotels a little further from the airport are much nicer and less expensive. This Hotel is a terrible choice.
K

Kari Ann

2 May 2024 - 3 May 2024
reviewed on hcom

2 out of 5 stars

We stayed at this hotel on the last night of our 12 days trip as it was close to the airport and not a hostel. The room is very small and immediately noticed the door didn’t close all the way so there was a big gap on the floor which allowed bugs bigger than an ant to crawl in. The memory on my phone is full from our trip so I did not take pictures. When I went to take a shower, I noted the hot water side handle kept spinning and there was only cold water (pretty normal for Costa Rica we noticed but the handle thing shouldn’t have happened. Then I looked up at the shower head and saw all the grime caked on to the shower head. When I turned on the way it shot out of a few holes and dripped out the rest of the way. The bathroom smelled like mold. The bed felt like a box spring and not a mattress. There was a lightbulb with no covered fixture above the bed that had a long hair on it. There is a tv but only a few local channels. The remote the women gave me was a different brand than the tv (LG) and I had already went back to ask about WiFi and didn’t want to go back. We were able to pay ($12 for 2 of us) for their hotel shuttle to take us to the airport (reading the hotels.com description I was under the impression that hotel shuttle was included). The only reason I’m giving a 2 and not a 1 star is because there was an air conditioner. I’m really fair with my reviews and I felt this hotel was extremely overpriced for what you get. We paid $67 with tax for the night.
B

Brij

27 Apr 2024 - 29 Apr 2024
reviewed on expedia

1 out of 5 stars

1.Hotel rooms are very Dirty, cockroaches in the room, you can see insects moving around. 2.Beds were extremely uncomfortable, could get sleep. It’s next to airport road, so very noisy during night time. 3.Rooms are small and Lacks basic amenities, not even a single drawer. Bathrooms were dirty and NOT well maintained 4. Staff was fully drunk and could barely talk. It’s TOTAL waste of your money and not worth the price. I wouldn’t recommend this hotel to anyone.
c

chris

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

4 out of 5 stars

Close to the airport and carrental shuttles. Has a shuttle van.
M

Michelle

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

1 out of 5 stars

We booked because of proximity to the airport, however it was very dark and deserted in appearance. Upon viewing the room it smelled horribly, had a broken shower door, pubic hairs were in the sheets when we pulled the blankets back and it was poorly cleaned. We had prepaid but were more than eager to leave and sacrifice the money.
A

Ali

21 Mar 2024 - 22 Mar 2024
reviewed on expedia

3 out of 5 stars

The place was clean and priced appropriately. However, the restaurant was closed when we got there. There are not a lot of close options if you are on foot. They were varnishing some of the furniture, which is nice, but not so nice if they put it back into the room before it dries. The smell was nauseating, so we dragged them out to the hallway. The staff was nice and helpful. The airport shuttle was greatly appreciated!
R

Russell

12 Mar 2024 - 13 Mar 2024
reviewed on expedia

5 out of 5 stars

Its an airport
N

Naziya

20 Feb 2024 - 21 Feb 2024
reviewed on expedia

5 out of 5 stars

The Hotel located close to the Liberia airport and it's suitable for an overnight stay. Note there is not much in the area, so bring your own food. Airport shuttle was $12/person.
W

Warren

22 Feb 2024 - 23 Feb 2024
reviewed on expedia

3 out of 5 stars

Cheap place to stay near airport. Nothing else reasonably priced in the area. Basic room, but if you just need a place to crash for the night before catching a flight then it will do. Plumbing needs updating. Website says restaurant on site, but there isn't. No problems if you have a car. They do have an airport shuttle and staff arranged for a VERY early ride - Thank you guys!
O

Oskar

7 Feb 2024 - 8 Feb 2024
reviewed on expedia

2 out of 5 stars

The only good thing, that it was close to the airport
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