Skylight In-Terminal Hotel

This hotel is in the airport terminal, no soundproofing at all so you hear every announcement and have to listen to music from the different eateries in the airport. Dinner and breakfast were dreadful and lukewarm at best. The only good thing I can say about this place is that it’s handy for an early flight!

Perfect spot for a long flight layover.

As a frequent traveller am so happy this hotel exists because I dont have to leave the airport when in transit. However, I had the following issues: 1. We booked a double room and got to the room to find only a setup for one person. 1 towel, 1 water etc. I informed the front desk and never got the towels, I went back and forth only to be met with a rude staff. This individual should not be allowed to deal with guests. You can imagine how irritating this is when one is tired during travel. 2. There is no room information 3. For the price one would expect at least 2 bottles of water per person....we only got 1 bottles for 2 people 4. The staff need more training The hotel is nice but the management must do more to ensure customer service is a priority.

A perfect hotel to stay between your flights. However if you plan on sleeping, ask to get a room that NOT face the gates in the terminal. Otherwise you will clearly hear all the PA calls for the departing flights. And if you want a wake-up-call, don’t trust the reception to wake you up, the totally forgot my wake-up-call. So set your own alarm. Otherwise the rooms are really nice and modern.

Best choice by far to spend a restful night between flights. You don’t need to leave the airport, deal with visas or security

Very convenient if you are in transit and have a long layover. Rooms are ok but the carpet needs updating.

We booked 2 rooms and requested connecting rooms with double beds..reply from hotel was that we had to pay 50 usd for extra beds. Once arrived none of the requests had been planned and we ended up with single beds. Immidiatly next to the room cargo was handled and the noise and vibrations made sleeping impossible. Beds were trembling... Staff was really not caring, manager ot available while the replies clearly indicated that staff is aware of the noise problems in several parts of the hotel, but many complaints haven't lead to a solution. What seems to be a comfortable option (sleeping in terminal) is actually a nightmare...instead of hotelroom Ethiopian should better advertise 'bed in main cargo loading area'. My claim was simpky wavered of by the desk lady, perfectly trained to dodge unsatisfied customers. Avoid this place or waste your money...you have the choice!

Rooms are fine. The website referenced the skylight as the most luxurious hotel in Ethiopia. We spend significant money on two rooms that were directly above the departure terminal. Unacceptable as the intercom at the airport kept going till 1145PM and started again at 0615AM. There was no way to catch up on some hard earned sleep after a long flight.

First you need to understand what "in-terminal" means and how it relates to the nearby "not-in-terminal" Skylight hotel. In this case, "in-terminal" means the "airside" terminal (not citywide") so you go through transfers to the departure gates and then into the hotel. You do not go through immigration and can't get your checked bags. If you made the mistake of "short checking" them to Addis only I'm not sure what they would do. The Expedia description is very confusing because it largely refers to the other Skylight hotel as follows: 1. Says has airport shuttle but there can't be a shuttle in a place with no roads or cars. 2. Says 7 minute drive to airport. But it's in the center of the airport! 3. Maps shows it on the extremity of the airport but it's in the very core of the departure gates. The main thing is if you want an airside, in-terminal hotel this is your only choice and it's pretty good. So take it. If you want a hotel near the airport then the other Skylight hotel is also good. It's about 1/2 mile and technically you could walk it but no one does. The shuttle is frequent. A clean sound safe deal but you pay for it if your only using it for a daytime transit hotel. There is an early check in charge equal to half the night's rate. So keep that in mind if you land early in the morning. Whereas I think the in-terminal hotel is 6am to 6am so works great if land early and leave late that night. Hope this helps!!

Easy to find. They give vouchers to business class flyers on long layovers. Be sure to state that you pre paid. Probably saved me 45 minutes in line.