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Mercure Paris Orly Airport
4 star rated hotel
8.2/10 Very Good
(201 verified Hotels.com guest reviews)
See real reviews (5)
generated by AI based on family reviews
Overview
The Mercure Paris Orly Airport receives mixed reviews. While many guests praise its proximity to the airport and highlight the friendly and helpful staff at reception, some express concerns about the shuttle service requiring a walk to another hotel, potentially inconvenient with luggage or in inclement weather. Some guests also noted difficulties with locating the hotel and the lack of assistance with luggage. Negative experiences were also reported regarding the hotel's handling of flight cancellations.
Guest highlights
Helpful staff
Convenient location (relative to airport)
About the hotel
Nearby attractions
Located in Paray-Vieille-Poste, Mercure Paris Orly Airport is near the airport and near a metro station. Palace of Versailles is a notable landmark, and travelers looking to shop may want to visit Belle Épine Shopping Center and Rungis International Market. Espace Jean Monnet is another place to visit that comes recommended.
Popular amenities
Parking
Roundtrip train station shuttle (surcharge) from 4:30 AM - 8:30 AM
Self parking on site (EUR 19 per day)
Train station shuttle at scheduled times
Wifi
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant
Buffet breakfast available for a fee 4:30 AM–10:00 AM on weekdays and 4:30 AM–11:00 AM on weekends: EUR 20 per person
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Accessible train station shuttle
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Things to do
Billiards/pool table
Fitness center
Outdoor
Terrace
Conveniences
Elevator
Front-desk safe
More
Renovated entire property - May 2019
Smoke-free property
Reviews that mention...
Hotel Reviews
for Mercure Paris Orly Airport
3.5 out of 5 stars
5 reviews
Review data
5 star reviews
- 40%
4 star reviews
- 20%
3 star reviews
- 0%
2 star reviews
- 20%
1 star reviews
- 20%
We have selected a sample of reviews which reflect what travellers have said about Mercure Paris Orly Airport
Latest reviews (5)
M
MILENY
3 Jan 2024 - 4 Jan 2024
reviewed on hcom
4 out of 5 stars
Very good hotel. Only one thing that should be changed is regarding the shuttle that you need to walk outside to the other hotel to get it. Not so easy if you have a lots of luggage or if it is raining or snowing…..
V
Valeria
7 Aug 2023 - 8 Aug 2023
reviewed on expedia
5 out of 5 stars
Near the airport. The girls from reception where very kind and helpful!!
M
Michael
17 Mar 2023 - 18 Mar 2023
reviewed on hcom
5 out of 5 stars
Nice hotel close to the airport. Staff was friendly and helpful
R
Richard
16 Oct 2022 - 17 Oct 2022
reviewed on expedia
2 out of 5 stars
As an airport hotel it is not as close to Orly as we expected. Also it was hard for our driver to find. No help with bags, not even a cart.
J
Josue
25 Jun 2022 - 26 Jun 2022
reviewed on hcom
1 out of 5 stars
Terrible place, I will never I’m my trips back to Paris ever book this hotel, I had informed them that my airline canceled my flight and when I tried to change my dates they said no and wouldn’t even let me cancel also! Terrible customer service and terrible way of dealing with a situation which was out of the customers hands! I hope the owner or manager reads this! If you are reading this learn to have some sympathy or at least understanding of situations out of peoples hand.
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