Schloss Wissen Hotellerie

Extreme heat and spiders. In the Top 5 worst hotel stays we've ever had. Unfortunately we happened to stay at Schloss Wissen Hotellerie during unusually warm weather, which I am not holding against them in my review. Our actual, authentic experience would warrant a 1.5 star review. We were the only ones attempting to check in and yet it still managed to take them a solid 15-20 minutes to complete the process. During that time, the 2 staff members we were dealing with were quick to point out that Weeze is nowhere near Dusseldorf and that Ryan Air essentially misrepresents the airport by attaching Dusseldorf anywhere in the name. Maybe they thought they were being helpful (or maybe they were trying to get us to just spend the day at the castle), but they wildly exaggerated (like doubled) the travel time and difficulty of getting into the city. The hotel, like many in this part of Europe, is NOT air-conditioned. This is clear on the listing. What is not clear is that they apparently do not have electric fans readily available for guests to use, even in warmer months. We had to coax the staff into letting us use the one (tiny) electric fan they had somewhere. To their credit, we were permitted to use it...but it shouldn't have been an ordeal.The bedroom we were placed in is on the second floor, and hot air rises....so do spiders. We spent the next week of our vacation itching the spider bites we acquired in the 2-3 hours of sleep we got that night. Our taxi pickup was late.