Novotel Bali Ngurah Rai Airport

Super quick check in. Air conditioning issues was very quickly solved. Lots of choice at breakfast. We heard no noise at all from other rooms or guests and had a good night's sleep. There is access directly to the airport from the hotel, which makes everything super easy.

Very convenient stay after a late arrival although signage from the airport terminal is lacking. Very quiet room with a comfortable bed and a good shower. Excellent breakfast.

Property was very nice and clean...A bit hard to find from the airport...couldnt find appropriate signage for this hotel. Once we found it, it was nice, clean, and friendly staff.

The location is unbeatable if you want to stop over before going onto your proper hotel for your holiday. The breakfast is basic but very good. The rooms are well sized and have a great bathrooms. The carpet is a little dirty & the rooms do smell a little damp... However I would stay there again the next time i travel & need a stop over hotel. The price is unbeatable for what you get.

The ideal hotel for an overnight stopover between flights

Easy walk from the terminal and the breakfast buffet was great!

The walk to the Novotel, which is attached to the airport, is easy enough to negotiate, and I do mean negotiate, once you exit the airport. You are allowed to take your luggage trolleys, which is a great convenience. The route to the hotel, however, is a veritable labyrinth. There were more twists and turns than a twisty turny thing (if you understand the “Blackadder” terminology). Seemingly dead ends gave way to hidden corridors, you are then directed through a carpark, you walk past an abandoned metal detector and bag scanner and take a lift up one level. Even though much of the way is devoid of people, there happened to be a local to ask for directions when we needed to. There are signs that are more descriptive the closer you get to the hotel. The others are only useful if you already know the colour and look of the Novotel logo. Some of these are somewhat lost in a forest of other signs including the local language. After completing the maze and “levelling up” to check in we were offered a free room upgrade which we gratefully accepted. The room was a pleasant surprise. It was spotlessly clean, which I checked by running my finger across a few ledges and cupboard tops. The quality of the room, even though it was an upgrade, was higher than expected. Another bonus here is that you can exit directly from the Novotel to the airport, which is an added benefit if you stay at this hotel before your departure. Overall a great experience at a budget price.

I regard it as one of the best airport hotels i have ever stayed in

The convenience of being attached to the airport international terminal was well worth the stay, but the service in both the rooftop bar and lobby restaurant was incredibly slow, even though we were nearly the only people there.

Most of the staff were excellent, unfortunately on arrival, we would have liked a staff member to have taken us from the taxi bus to the reception desk.