Grand Tjokro Balikpapan

Most disgusting, filthiest hotel i have ever stayed in. As soon as you step into the lifts, you can feel the grime. Things didn’t get better in the room. This place is in no way set ip for Western tourists. No alcohol was permitted, the food is rubbish, and the view out our window was the runway of the airport across the road. As there was no double glazing, we heard the planes land & take off from 5am -10pm. Do yourself a favour, stay elsewhere.

It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight, there was a knocking on my door enough to wake me up, when I opened the door the gentleman handed me a towel. I was so over this hotel by that point I just took it and closed the door and went back to bed to sleep before my flight the next morning. Really felt the room was not cleaned before I got there, bedding seemed okay but the carpet was not vacuumed and the bathroom counter was not cleaned. These were just the really obvious things.

The hotel is very close to the airport which makes it a good option as a transit hotel. The room was clean and the breakfast was pretty good. The front desk staff was polite and helpful.

Gran Tjokro is professionally handling customer request prior to check-in. They follow up the request from airport pick up and drop service, re-confirm room request and breakfast box. Keep it up good service

Very nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi.

Better than Hakaya Hotel at Sepinggan Airport...They also have free airport transfer for return

Clean, comfortable modern hotel, very close to airport. Staff are very helpful.

It was a short stay, but the hotel is overall good and Close to the airport

Free transportations to the airport was quite convenient and the service was good.