NH Milano 2 Residence

The rooms differ from the photos shown on the hotels page. The bathroom in our room was not clean and when we asked for housekeeping they gave us another room. The walls in both rooms were dirty (we could also see cracks on them), the carpet was dark, thus we couldn't be sure if the room was really clean, (you didn't have such a feeling) and the bed sheets had holes. The staff could not understand English adequately. We were also charged 10 euros/day for the parking (20 euros in total) which I beleive that following our dissatisfaction they could skip that charge. I would definately not return.

We loved the place and the "lageto" gives a pleasant view. We stayed in the residence, and we only have to suggest that if there is a kitchenette, you should include the kitchen utensils and cooking pans, pots, as well as dishes, cups, forks, knives, spoons, glasses, etc. because, there is no way to use the kitchen without all these stuff. No one will travel carrying these or will purchase for the stay in the appartment. This will be very much appreciated. Other than this detail, we were very much satisfied with the hotel.