Shin-Osaka Esaka Tokyu REI HOTEL

Our flights were cancelled and we were stuck in Osaka. The staff were incredibly helpful in finding us a room during our delay. Alleviated a lot of stress. Wifi needs to be improved but otherwise awesome experience.

Very clean; staff was nice; room is standard size on 12th floor; room has slippers and bath robes, lobby provides travel size bathroom supplies-toothbrush, toothpaste, razor...; great toilet and bathtub! Walkable distance to many supermarkets; ice machine and water machine on 12th floor. Negative aspects: wifi was weak; TV is pay to watch; no microwave in the room.

Easy parking

This hotel is clean, close to the Esaka Station. Staff are very nice & professional. I like the fact there are water station in each floor, I can fill up my water bottles. There are amenities (instant coffee, tea bag, facial cleanser, facial Cream, Toner, razor…)pick up station next to the front desk, you can grab what you need. There are 7eleven ATM machine downstairs to get Japanese cash out. Starbucks, Mr. Donuts, Lawson, Supermarket, many restaurants near. I flew in to Itami airport so this location was more convenient than middle of Osaka where it is too overwhelmingly crowded.