Acacia Premier Hotel

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.