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West Breeze Hotel

3 1/2 star rated hotel
6.8/10
(47 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The West Breeze Hotel receives mixed reviews. While some guests appreciate the helpful staff and spacious rooms, many cite significant issues. Negative feedback focuses on the hotel's condition, with reports of poor maintenance, noisy surroundings (due to proximity to train tracks and a highway), a lack of air conditioning, and insufficient amenities. The breakfast is described as basic. The hotel's location, while convenient for Wilson Airport, is also criticised for its difficult access via a bumpy road and lack of nearby restaurants. The overall experience seems to be heavily dependent on guest expectations and tolerance for less-than-ideal conditions.

Guest highlights

Helpful staff
Spacious rooms

About the hotel

Nearby attractions

West Breeze Hotel is located in Nairobi Upper Hill, a neighborhood in Nairobi, and is in the entertainment district and near the airport. Nairobi Railway Museum and Nairobi Gallery are cultural highlights, and some of the area's activities can be experienced at Kenya Railway Golf Club and Royal Nairobi Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free area shuttle
Free extended parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
Breakfast available for a fee: KES 800 per person
Free daily reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

BBQ grill(s)
Garden
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for West Breeze Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

7 reviews

Review data

5 star reviews

0%

4 star reviews

14%

3 star reviews

14%

2 star reviews

43%

1 star reviews

29%

We have selected a sample of reviews which reflect what travellers have said about West Breeze Hotel

Latest reviews (7)

P

Peter

28 Apr 2019 - 1 May 2019
reviewed on hcom

4 out of 5 stars

Super nice staff. Nice big room. A little hot without AC, but windows allow breeze (just use the mosquito net). Breakfast was basic but fresh. Maybe they could mix it up a bit but when I was staying there were not many guests so that's probably less cost efficient. Nothing really to do in the local area and you need a taxi/uber to get anywhere. However it's very much on the right side of town for the airport.
I

Idagob

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

The hotel was difficult to get to and and not as convenient to the airport as I had hoped. The staff at the hotel was very helpful and friendly. The hotel condition was not as good as I expected. It worked as a short term place to sleep, but would not be acceptable for most US tourists.
M

Mike

Invalid Date - Invalid Date
reviewed on orbitz

1 out of 5 stars

My wife, son and I were returning from a safari in Tanzania, and had approximately a 12 hour layover in Nairobi before catching our flight back to London. I thought "hey, what about the West Breeze Hotel? The pictures look okay, and all we need is a place to lay our heads down overnight. We don't need anything fancy for an overnight stay. As long as the place is up to Motel 6 standards, what's the worst that can go wrong?" Big mistake! The rooms bear absolutely no resemblance to the photos shown on Expedia. Our room looked like it should be in a flophouse! There were no bed frames - just stacks of mattresses thrown onto the floor. Noisy plumbing, poor sound proofing, no mosquito screening, no air conditioning and windows that didn't shut properly. Trains coming by at all hours of the night. We managed to get hot water but the shower head let out barely a trickle. We had to squat under a pipe about 2 feet off the shower floor to wash our hair - of course I conked my head on the pipe when I went to stand up. Breakfast was beans, rice and eggs with unidentifiable items thrown in - we took a pass and ate at the airport instead. I'm sure there are worse hotels in Nairobi. However I take serious issue with the way this hotel is rated. They have some nerve claiming 3.5 stars, and I hope Expedia has agents that go around trying to verify star ratings. This hotel is a classic case of bait and switch for international travellers.
J

JEflyer

Invalid Date - Invalid Date
reviewed on orbitz

2 out of 5 stars

Sadly, there are no "good deals" for hotels in Nairobi. After 23 trips here, I thought I'd try to save some money and stay at West Breeze Hotel. The place is "fair" in all aspects. Located next to railroad tracks and the Mombasa Highway, there is noise. No window screens, so expect a warm stuffy room and/or open windows to the noise and mosquitoes, untreated water, access road in bad condition, parking space for only two cars, poor WiFi, and older rooms. Breakfast was beans, sausage, eggs and cereal - when all were available. Although costing more, Country Lodge is a better value for each of the above reasons.
S

Schreurs

Invalid Date - Invalid Date
reviewed on orbitz

2 out of 5 stars

hotel and neighbourhood were really run down. looks as if there has not been any maintenace in years. the taxidriver was not amused when he saw the road that lead to the hotel. it was bumpy, full of potholes and had no blacktop. furniture, curtains all was worn down. bathroom looked like a grotto. there is no airco! personell, was not at all interested in their guests. only the receptionist dit her utmost to offer us all service there was possible
A

20 Jan 2019 - 21 Jan 2019
reviewed on hcom

2 out of 5 stars

The only thing going for this place is how close it is to Wilson airport. I wouldn't stay there again. However, if you are on a tight budget and need to stay close to the airport, then this place might work out for you.
A

31 Oct 2017 - 2 Nov 2017
reviewed on hcom

1 out of 5 stars

First no hot water, as in cold water coming from the hot tap. Then no water at all from the hot tap. Then co cold water. At each stage reception told me it was being fixed. No restaurants for a very long walk and taxis are reluctant to come along the rough track in front of the hotel. Food is poor in the hotel.
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