Eminent Hotel

We chose Eminent because our flight arrived very late and they are close to the airport and included the promised service of meeting us and driving us there. However the driver was very late coming and we were left standing there with their phone number that would not connect. After travelling for 24hrs it was the “last straw”! Eventually a driver came and all was well.

Close to the airport, free pickup

The room was very clean and spacious. We stayed for a layover only. The floor is outdated, but everything was clean. You could hear other people in other rooms. A large shopping/dining complex is at the hotel.

Extremely cost effective. clean and kind staff along with free airport pick-up and drop-off service. will be better if it has a fridger and faster wifi.

The check-in and check-out processes were smooth. The hotel staff were friendly, courteous and helpful. The room was fresh, clean, surprisingly spacious and adequately supplied with amenities. There are several possible improvement which the hotel management can consider: 1) Provide fire escape floor plan 2) A Spy Key Hole at the door for security purpose 3) Remove unused rain water shower head in the bathroom 4) The shower was a let down. The rain shower would have been better. 5) Bath towels provided were old and worn out, provide new fresh clean towels 6) Provide separate hair shampoo and body shower gel 7) A shower sliding door to prevent water from splashing out will be good 8) Replace fused lighting tubes at the bed headboard 9) Additional mirror at the dressing table will be good 10) Provide tea bags as another choice, not everyone drink coffee 11) 3-in-1 coffee is convenient but unhealthy. Offer coffee powder, sugar and creamer in sachets will be good 10) A safe box in the room will be good and appreciated 11) Reduce the noise from other rooms. Room is not noise proof especially at the bathroom area. Finally, the complimentary airport transfer is simply brilliant!

Ideal for the airport with free shuttle service with friendly driver. On the outskirts of town, so not the best location to see kota Kinabalu from.

For the price, it is clean and comfortable. I requested non smoking and quiet room and they provided that. Near to airport. This is the suburbs so not so many shops, eateries etc in the surrounding areas. It was just a weekend trip and no complaints re service as there were no extra required. There is no exhaust fan in the bathrooms

Great value for money if looking for somewhere close to the airport. Good drop off service and clean spacious room.

Close to airport and food is around. Got more than expected