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Hotel Residencial

3 star rated hotel
8/10 Good
(168 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

The Hotel Residencial receives mixed reviews. While some guests appreciate its convenient location near activities and secure parking with attentive staff, others express concerns about the hotel's outdated condition, poor service, and inconvenient location lacking nearby restaurants. The complimentary breakfast is reported to favour tour groups, potentially causing delays for independent travellers. Room amenities such as towels, sheets, air conditioning, and internet access also receive negative feedback.

Guest highlights

Secure parking with staff always present

About the hotel

Nearby attractions

Hotel Residencial is located in Mérida Centro, a neighborhood in Mérida. Dzibilchantun National Park and Santiago Park reflect the area's natural beauty and area attractions include Zoological Park of Centenario and Animaya Zoological Park. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Merida or Estadio de Beisbol Kukulkan.

Popular amenities

Parking

Free secured, covered self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Full breakfast available for a fee daily 7 AM–noon: MXN 102 per person
Room service available

Spa

Massages

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Things to do

Arcade/game room
Outdoor pool

Outdoor

Picnic area
Terrace

Conveniences

Banquet hall
Front-desk safe
Library
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hotel Residencial
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

4 reviews

Review data

5 star reviews

0%

4 star reviews

25%

3 star reviews

50%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what travellers have said about Hotel Residencial

Latest reviews (4)

G

Gloria

23 Sept 2023 - 25 Sept 2023
reviewed on hcom

1 out of 5 stars

This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
J

Jesus Leonel

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

This is a hotel that caters to tour groups, and is not the best choice for those travelling on their own. The small restaurant that offers a complimentary breakfast gives preference to the tour groups. Even though we were the first in line to wait for the breakfast room to open, we were asked to wait an hour until the tour group was served first. The hotel is not close to the central plaza and there are no restaurants nearby so it is very inconvenient to try to eat elsewhere in the evening. The air conditioning in the room was very inefficient and went on and off through the night which made it very hard to sleep. Although they have internet service it was very spotty in the room. Altogether we would not recommend this hotel for independent travelers. It would be ok if you are in a tour group and the air conditioning and internet issues did not bother you.
A

3 Aug 2019 - 9 Aug 2019
reviewed on orbitz

4 out of 5 stars

I like the fact that it was close by the activity. And it has a parking lot with lots of hotel people talking care of it.There is always someone around .
A

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

Towels and sheets very old and poor quality. Nice parking with security. No breakfast included.
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