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Four Seasons Resort Marrakech

5 star rated hotel
9.6/10 Exceptional
(623 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

The Four Seasons Resort Marrakech is lauded for its exceptional service, described by guests as the best they've experienced. Reviewers consistently praise the outstanding staff across all departments, from concierge to housekeeping, noting their attentiveness and ability to personalize the guest experience. The resort's beautiful grounds, including stunning gardens and well-maintained pools, also receive high praise. While the hotel is convenient to Marrakech's attractions, including the Medina, some guests note that the hotel's tour and airport transfer pricing may be high compared to using local services. Dining options are mentioned as being high quality but limited.

About the hotel

3 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Free wired Internet in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Four Seasons Resort Marrakech is located in Hivernage, a neighborhood in Marrakech, and is next to a golf course and near the airport. Jemaa el-Fnaa and Bab Agnaou are local landmarks, and some of the area's activities can be experienced at Royal Tennis Harti and Tanneries. Traveling with kids? Consider Menara Gardens and Majorelle Gardens. Spend some time exploring the area's activities, including golf lessons.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limo/town car service
Shopping center shuttle (surcharge)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free wired internet

Food and drink

1 poolside bar and 1 bar
24-hour room service
3 restaurants
Buffet breakfast available for a fee daily 7 AM–10:30 AM: MAD 350 per person

Spa

15 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Mud bath
Sauna
Spa open daily
Spa tub
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Golf clubs
Golf lessions with a pro
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

18 holes of golf
2 outdoor pools
2 outdoor tennis courts
4 spa tubs
Arcade/game room
Basketball
Billiards/pool table
Children's pool
Fitness center
Full-service spa
Playground
Sauna
Shopping
Steam room
Tennis
Yoga classes

Outdoor

BBQ grill(s)
Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Designated smoking areas
Fireplace in lobby
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Four Seasons Resort Marrakech
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

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4 star reviews

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We have selected a sample of reviews which reflect what travellers have said about Four Seasons Resort Marrakech

Latest reviews (8)

L

LAURA

29 Jun 2024 - 30 Jun 2024
reviewed on hcom

5 out of 5 stars

We travel a lot, at this hotel we had the best service we have ever had. A real 5 stars service, amazing staff, concierge, they make sure everything is perfect. They were lovely with the kids, everybody remember our names. The room was perfect! Also very close to la Medina for visiting the city. Highly recommended!
M

Michelle

9 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

We were thrilled with this property and the service was outstanding. The property was beautiful and easy to navigate. The pools and their service were prompt and friendly. Breakfast at Quattro started off the day with excellent choices. Front staff were always pleasant and ready to help with any activity options and drivers were available always. One of my daughters had a health issue and a doctor was brought in quickly to assess the issue and offer medication. Honestly we travelled from Paris to Marrakech and this hotel made the end of our trip a memorable experience.
D

Derek

13 Mar 2024 - 23 Mar 2024
reviewed on expedia

5 out of 5 stars

Having travelled across the world for over 40 years, the Four Seasons Marrakech is the best hotel we have stayed in. This is our second visit (and our 3rd will likey be booked in the near future) and from arriving to departure, the customer service is outstanding across all departments from Reception, housekeeping to gardeners and pool staff. The Front of House Manager in particular was very helpful when we arrived. We received a complimentary upgrade to a Garden Suite which was stunning. The quality, decor and size was fantastic. The room is kitted out with all the items you need including toiletries, quality hairdryer, quality towels, iron and ironing board. The daily housekeeping service was also outstanding and the staff quickly determined your daily programme which made the housekeeping discreet and not in your way. The turn down service was ditto! The gardens are beautifully kept as are the pool areas. The pool staff are also fantastic, courteous and professional. The pool towels are quality and you even get sunhats and suncream if you want it. The treats given at the pool were delicious. The hotel is very safe with professional security staff at the secure gated entrance. Taxis costed from 50 Mad to 100 mad depending on where you were going. We did have one issue with a driver trying to overcharge, we contacted the hotel via fantastic WhatsApp and they quickly sorted it out and apologised for the taxi miscommunication. We had a fantastic holiday and highly recommend!
h

howard

21 Feb 2020 - 26 Feb 2020
reviewed on hcom

5 out of 5 stars

Was just amazing. Not a single thing to complain about - which is pretty rare for us as we travel a great deal. Wonderful training of your staff in every single department
D

Denis

29 Jul 2017 - 2 Aug 2017
reviewed on expedia

5 out of 5 stars

A wonderful time in a northern African country! Will return to this specific property w/in 12 months. Dining options are quite limited, but the quality is very good and the pricing is comparable to NY. We had the pleasure of attending the opening night for a new restaurant at the Four Seasons called Quattro. The theme is Italian. Having traveled to Milan, Florence, and Rome multiple times the quality of the food at Four Seasons Quattro was comparable to authentic Italian food.
J

Jenny

22 Jul 2017 - 29 Jul 2017
reviewed on expedia

5 out of 5 stars

A perfect place to spend time by the swimming pool after exploring Marrakech. Just a five minute taxi ride from the tourist spots in Marrakesh yet a peaceful idyll to escape to after sightseeing
Y

Yve

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Loved the hotel, provided a safe haven from the madness that is Marrakesh. Very expensive and I thought a bit cheeky in their tour prices (paid for a half days tour of the old town then were charged extras for taxis to and from and visiting the university- I would usually expect a tour provided by a 5 star hotel to be fully inclusive). Also a bit cheeky in pick up.from airport charge- 5 times the price of a normal taxi for a 10 minute journey- unnecessary in my opinion. Loved the Italian restaurant, not so keen on the Moroccan buffet (a bit haphazard with starters arriving after the main). Loved the pool and spa
A

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

We had a wonderful stay at the four seasons. It is near the airport and near attractions like the market square etc Highly recommended!
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