Hotel ibis Marrakech Centre Gare

The hotel itself is on its last legs. Everything is so worn out. The only part of the hotel that looks pleasant is the lobby. The lift could barely fit 2/3 people in it and seemed like it would break down any minute. We travelled at the end of December and although it wasn’t boiling hot outside, in the rooms it felt like a sauna. The rooms were extremely hot and they do not have a fan or cold air from their air con so we had to either sleep hot or sleep with with window open and lots of noise from the road. It was not pleasant. The rooms were also very small and underwhelming. DO NOT PAY FOR BREAKFAST! The breakfast at the hotel is very mediocre at best and fairly pricey. The hotel is in a good location with loads of nice cafes around it. I’d recommend not paying for breakfast at the hotel and getting it at the cafes for half the price. The staff were very friendly except one moody woman. They went above and beyond to help us, which was really nice.

So after almost 17 hours of flight time from LAX to Marrakesh , I was so exhausted and looking forward to my hotel stay to shower and get some sleep. I was awoken-keep in mind I was exhausted, I also sleep deep-after a couple of hours to something biting my legs, turned the lights on to find out ants everywhere on my bed. Terrible hygiene, cleanliness level for Accor hotels. I stayed in sketchy hotels all over Africa and Asia but never encountered something similar in bed. This is basic cleaning 101. So disappointed. I couldn’t go to sleep after that, receptionist didn’t give a crap about my concerns, they brushed it off as something normal in Marrakesh.

The staff are very helpful they helped us print our documents for flying. Nothing was too much trouble. The swimming pool was very clean kids loved it

Average, expensive for a solo traveller. Poor breakfast. Asked for inside room. Check In staff not friendly. Overall disappointed.