Vila das Acácias

The communication with the hotel was not good at all. We booked it last minute because of the airport shuttle. The hotel was not willing to pick us up from the airport. The condition of the hotel was not great and it seemed like it was still under construction. The room was okay, on the smaller side compared to what I expected. The bathroom was not in a good state/condition, seemed unfinished and very small. The bedroom was also not up to standard. The linen was dirty and had various and numerous stains. My brother and I decided to sleep on top of the bed linen as it was not clean enough to sleep under the bed linen. When we went for the “breakfast”, it was in a very small room and did not look clean at all. The hygiene could have been a lot better. The cups were not clean and I noticed a few flies as well. There was no menu for breakfast and when we asked what was for breakfast, there was very little to offer. Overall, the communication from the hotel could have been a lot better.

Higiene poor,air circulation poor,no parking facility,no breakfast, very bad experience.

Best central location in city center accessible by foot or Chopela or taxi located on corner Eduardo mondlane and Karl MARX across Ronil. I have stayed here many times in the past and it still very cozy but I feel housekeeping is not keeping up to clients basic needs and I did mention my concern to the Management. I booked the family room as always since it's the ONLY room with a window and I can breathe fresh air!. Day 1 they forgot soap and toilet paper. When I asked, they said they had requested management and it would be given later but never did. Only got next day. White Pillow case had a big stain and pillow was flipped upside down to hide it. Second day the hot water was not working. However it was fixed but the housecleaning guy never came to clean the mud from the technician shoes even when asked to and room not cleaned and Bed was not made! But restaurant annexed served good sandwiches and cakes. I enjoyed all breakfast there at reasonable price. Parking outside on the road is not recommended - they steal everything! Hotel has a sign which says they are not responsible even though they do have a night security on duty. Front desk personnel and manager are very friendly and very accomodating/helpful. However private parking across the street will let u park for 200mtstill 5 am. Then remove it! Else pay 1000mts.

We stayed only one night while in transit. The family room has a good size. Staff were really nice and helped us with airport transfer.

They advertised that they provide free parking but they don't have it. What is there is street parking for what they don't take responsibility.

The staff are really nice. I loved them. The transfer to the airport was a delight. Good job guys.