Crowne Plaza Resort Salalah, an IHG Hotel

The staff was very friendly and nice and the food was very yummy. Special thanks to Kholoud the travel agent her agency is Halla Salalah

One of the worst hotel I have ever been. Very bad service, very dirty room, very dirty pillows and sheets, very dirty towels, very bad service .. this hotel was just a wasting of money and time .. There was a lady in the front disk, she was very bad .. I told her that I fond a dirty towel in my bathroom and I show her the picture of the dirty pillow .. but she never apologized for any of these issues.. Also, they gave me different room than what I booked for .. When I want to check out, I call them and asked for a trolley, but they did not send it .. There is no parking when you come to the hotel at night… Very bad food and very bad service and very bad staff .. there were only two nice guy at the front desk (one guy from Oman and one from Egypt) I will never come back to this hotel and I will never recommend it for anyone .. I was not happy with the very bad service and very bad staff .. The hotel is very expensive, but it did not worth it at all ..

The hotel offers free airport transfer which is very rare these days. I arrived early in the morning and they allowed me to check in. Room and facility conditions are very good. Highly recommend.