Crown Hotel

The pictures online did not match the property after check-in. The room was dirty and the hot water was not working so I had to wait almost an hour to be moved into another room and even that room was not clean. Attention to detail needs to be practiced. Customer service was otherwise average. Asked to get a wake up call at 3:45am to leave for the airport and got a call at 4am, just as well I had my own alarm set.

A really international hotel in a good position with some great people. I enjoyed it - this ws the fourth hotel I stayed in during a 10 day visit to PNG and is the only one I would willingly return to. I would have given it 5 stars except for an irritation on check-out when it was suddenly determined that the deposit I paid through Expedia hadn't been collected. Not mentioned at check-in or notified before my taxi turned up. Otherwise very good.

A restful stay during PNG travels. Room, bed, air conditioning were great. Shuttle service from airport was so helpful. Some confusion when ordering room service but all sorted out. A few food options within walking distance. Pool was amazingly perfect. Foot massage was divine. I would recommend this hotel.

Nice rooms. Ill rate the rooms around 4.5 stars but I was disapointed that I had to catch an early flight and was unable to get a proper sleep because the guests next room decided to have a huge party there with loud music and screaming. No respect at all. Told the reception about switching rooms but unfotunately, they got none left vacant for that.. Ill recommend staffs walking around in the night to ensure the place is quiet so some guests can have their sleep. Especialy the ones transiting over for an early flight out of POM.