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Polo Corporativo San Sebastian

3 star rated hotel
8.2/10 Very Good
(146 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Polo Corporativo San Sebastian offers large, comfortable rooms and is praised for its friendly and helpful staff. Guests appreciate the convenient location for those with early flights from Cusco Airport, with some even describing it as the best hotel they stayed at during their trip to Peru. However, reviews also mention inconsistencies in service, such as issues with the shower drainage and problems with promised airport transfers. Some guests found the hotel’s location a bit distant from the city centre and noted that the level of English on offer could be improved. Note that some guests experienced problems with the plumbing, and breakfast may not always be available to those leaving for early flights.

Guest highlights

Large, comfortable rooms
Friendly and helpful staff

About the hotel

Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.

Nearby attractions

Polo Corporativo San Sebastian is located in Cusco. The area's natural beauty can be seen at Bird Watching in peru and Plaza Tupac Amaru, while Centro de Textiles and Direccion Desconcentrada de Cultura Cusco are cultural highlights. Museo de Historia Natural and Planetarium Cusco are also worth visiting.

Popular amenities

Parking

No onsite parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free continental breakfast available daily 7:00 AM–9:30 AM

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Elevator

Conveniences

Elevator

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Polo Corporativo San Sebastian
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

33%

4 star reviews

22%

3 star reviews

22%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what travellers have said about Polo Corporativo San Sebastian

Latest reviews (9)

A

Amber

28 Jun 2024 - 29 Jun 2024
reviewed on hcom

1 out of 5 stars

Brown water came out of the shower spout when I turned it on. No jacuzzi tub, even though it was advertised to have one. No balcony. None of the surrounding restaurants were open when I arrived at 7:30pm. In regards to the included breakfast, I had a 30 minute window to eat before my flight but none of the food was ready. Only got to eat one watermelon slice before my airport pickup arrived.
A

Audrey N

11 Jun 2024 - 14 Jun 2024
reviewed on expedia

5 out of 5 stars

Their service was great and friendly. 20 minutes of city’s center, taxis everywhere and the price $5 /$7 aprox
Y

Yuliana

5 Feb 2024 - 6 Feb 2024
reviewed on expedia

3 out of 5 stars

Hotel convenient to stay if you are going to the airport but we had a lot issues with the drainage with the tub and we got a room change but then the sink didn’t drained either. It was just one night we stayed there.
S

Steven

12 Mar 2020 - 13 Mar 2020
reviewed on hcom

4 out of 5 stars

We stayed just one night, but everything was great. Huge room, very comfortable, it would of been nice to have a few English channels on the TV. We had an early flight and couldn’t eat breakfast, so they prepared a to go snack.
S

Stéphane

1 Aug 2019 - 2 Aug 2019
reviewed on hcom

5 out of 5 stars

We stayed at Polo Corporativo San Sebastian for one night only to catch an early flight at Cusco airport. After stating in Peru for nearly 3 weeks, we can say it is the best hotel we stayed at! Great friendly staff, big comfortable rooms, excellent internet and a great price to match! Definitely recommended!
J

Jessica

26 Jul 2018 - 27 Jul 2018
reviewed on hcom

3 out of 5 stars

The hotel is modern, which has it's perks. However, the biggest drawback was that the shower had no curtain. Therefore, water splashed everywhere and flooded the floor. It was uncomfortable and unnecessary. There was also an old soap bar left at the top of the shower, a spot that was just missed when cleaning. I had also spoken with the hotel about getting a ride to the airport. In email and in person when checking in, they said they would include a ride in our room rate. The next morning as we were leaving, they said it would be a charge. It was frustrating to get different information. We chose this hotel because it was close to the airport, but had stayed closer to the city center before. I would definitely stay at another hotel closer to the city center.
A

Ana

Invalid Date - Invalid Date
reviewed on hcom

2 out of 5 stars

Not hot water Reception guy way too slow and not accurate with the room. Gave us a wrong key...we enter and there were other people bags there!! Good thing we are honest and immediately left. No bell boy to help you with luggage. Don't recommend this hotel unless you are on a budget because of the cheap price and amplious room. Not that close to airport.lukeb15-20minutes The taxi hotel called doesn't respect the price you give him and wants to charge more at the end. If you leave earlier they don't even offer lunch or supplement for breakfast like other hotels do.
A

21 Jul 2021 - 27 Jul 2021
reviewed on travelocity

4 out of 5 stars

Great hotel and friendly and helpful staff. There is street noise but it does quiet down at night. Not near the Centro but it's only a 10 soles taxi ride away. Behind the hotel is a little restaurant called Tiger's Milk which if I could have I would have eaten there every single day. And about two blocks away is a great little cafe called Bunna Cafe. I would recommend this hotel to other people visiting Cusco!
A

18 Oct 2019 - 19 Oct 2019
reviewed on travelocity

5 out of 5 stars

We needed a hotel close to Cusco airport due to our flight out being cancelled
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