Fersal Hotel Puerto Princesa

Location was convenient and close to the airport but didn't like that it was right next door to a night club. Hotel was just okay. We only stayed a few hours to sleep and checked out early morning for our flight.

We would have rated this property as 5 stars if our departure day was handled better. We had an early flight and had to leave the hotel at 6:30am. At 6:15am, we came to the breakfast room which open from 6:00am but there was no food available. We saw the cup of noodles on the counter and ask the lobby staff if we can take it to replace the breakfast & he said yes. However, when we checked out they asked us to pay 100 Peso for the cup of noodles, and I complained but they said it’s for sale. I told them my booking comes with breakfast and there was no food available, you not even say sorry or have any alternative plan but asking for paying extra? Paying 100peso was not my issue here, I gave tips to the staffs here 50 -100 peso whatever I’m happy with their services. I’m just not happy the way the lobby staffs handled think like that. To be fair, should we get refunded for the non- break fast provided on our last day? Also, for taxi, if you can arrange it for yourself, it could save you 100 peso. Our trip from the airport we paid directly to the taxi driver was only 300 peso, but for the ride from the hotel to the airport, booking via the hotel & paid directly to the hotel was 400 peso.

everyone is friendly and helpful. will respond fast to any issue . area is near the airport. we were able to get friendly with a local tricycle driver who gave us a friendly , cheaper recommendations on how to get around . . just give him a fair or generous tip breakfast is enough to fill u up until lunchtime..its buffet

This hotel has seen better days and is in need of a bit of spritzing up. COVID may be the blame, along with the airport, which was previously just down the street, relocating to the other side of Puerto Princesa and essentially leaving this hotel on its own. Still a reasonable location if you rely on trikes for transportation. Located between 2 "Gentleman's Clubs", but no noticeable overspill from those establishments. We spent 8 nights here and our room was in the back (definitely request upper floor, rear of the hotel room) and it was quiet except for the 0430 crowing of roosters. T.I.P. (This Is Philippines) and you are going to find that almost anywhere. Breakfast was included but clearly made about the time the rooster crowed. Cold, rubbery eggs and some lunch meats or hot dogs. Not really worth getting out of bed. No hot water kettle in room (!!??) and when Filipina wife called desk to request one she was told that they had one. I showed my Western (White American) face at the desk less than an hour later and requested one and it was immediately delivered. Needed additional towels and a blanket, but dealt directly with housekeeping staff and was immediately taken care of. Had housekeeping every other day and room was well-cleaned. The 200 PHP ($4.00 USD) left on the bed certainly helped, and was appreciated. We live and travel all over the P.I. and other parts of Asia. This hotel is just "middle-of-the-road" and I wouldn't stay here again for a long stay.

Very reasonable priced. Clean. Big rooms. And I loved the available airport transportation at a good price.