Elba Almería Business & Convention Hotel

Elba Hotel resulted for us an excellent choice. Nice and ample room with all you can need, besides wonderful service and customer attention. Free parking in the same hotel was very valuable too.

This was a disappointing trip. We were advised we were only 2km from town but in fact we were nearer 4 or 5 km. The hotel was on a hill so walking back was no fun. On the second night I tried to get room service and had the telephone put down on me. I rang back and was told "no one in the Hotel speaks English".(At this point I had not even tried to order). We asked for a Manager and was told there was no Manager on duty at the weekend. The next day we did get to speak to a senior member of staff about another matter and took the opportunity to tell them about the night before. They apologised and informed us many of the staff speak English. (this later proved not to be the case but two members of staff Emilio and Sergy were very helpful and very friendly and did make the rest of our stay pleasant. We were also treated to a free dinner the following Sunday. This is a Business hotel and as such really only caters for Monday to Friday. (You fly solo at the weekends). Whilst the room was visited by housekeeping every day the floor remained with fluff and dust throughout the 10 days. Not the cleanest room I have stayed in but not the dirtiest either.I think it is fair to say we were disappointed for a 5 star Business Hotel.