R
Ranjani
30 Jun 2024 - 4 Jul 2024
reviewed on expedia
3 out of 5 stars
Good location close to airport
J
Jenean
20 May 2024 - 24 May 2024
reviewed on expedia
3 out of 5 stars
The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
M
Marcin
29 Apr 2024 - 2 May 2024
reviewed on expedia
5 out of 5 stars
Great hotel, with walking distance to the airport. Really liked the room with a sea view. That's what holiday is about.
R
Rahul
27 Apr 2024 - 29 Apr 2024
reviewed on expedia
5 out of 5 stars
Good property, really close to the airport , amazing public transport connection
W
William
17 Apr 2024 - 18 Apr 2024
reviewed on hcom
1 out of 5 stars
Arrived at hotel and no room available stood in reception for 1 hour then shipped to the aluna soul Palma in a taxi which I had to pay for
I showed reception email from them offering me an option to upgrade room and they could not even give me a standard eoom
H
Hiu Kong
7 May 2023 - 8 May 2023
reviewed on hcom
4 out of 5 stars
👍Reasonable price ( Free soft drinks & snack in room) , complimentary nice buffet breakfast and newly decorated room with modern facilities (USB port, Bluetooth speaker installed♡)
Room size is not big but acceptable.
Stone throw away from the beautiful beach♡♡, Palma city centre and airport.
The gentleman in reception is warm, helpful and polite.
👎The short blond lady lady is a bit impatient when we enquired something or during check out. The reception is disorganized. Should set up something in the reception, peoples just cut in line directly so many time😮💨
J
James
Invalid Date - 3 Dec 2022
reviewed on travelocity
5 out of 5 stars
I come to mallorca every month and always stay in this hotel. Staff are great. Rooms are clean & modern. Palma easily accessible & close to the airport.
G
Genevieve
11 Oct 2022 - 12 Oct 2022
reviewed on travelocity
4 out of 5 stars
Close to the airport and good for overnight stay.
Loud banging in the morning coming from the ceiling/ or roof.
G
Gertrude
17 Jul 2022 - 18 Jul 2022
reviewed on hcom
5 out of 5 stars
Beautiful hotel near the airport, on the beach and near all attractions. Friendly staff
E
Emily
14 May 2022 - 15 May 2022
reviewed on travelocity
3 out of 5 stars
The location to the airport is great, and there are plenty of great restaurants and beaches close by.
The hotel is fine, it is very basic and a bit run down. The staff were not overly attentive, and gave us no information about the hotel or where to find amenities/restaurants/pools within the grounds. The bed was not very comfy. The pool was so crowded, we left to go straight to the beach.
Wifi was great. It served its purpose of being an overnight stay near the airport for an early flight. Cheap parking for our hire car too.