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Alua Leo

4 star rated hotel
8.4/10 Very Good
(848 verified Hotels.com guest reviews)
See real reviews (10)

generated by AI based on family reviews

Overview

The Alua Leo hotel is praised for its convenient location, being within walking distance of the airport and also offering easy access to public transport, beaches, and Palma city centre. Many appreciate its modern and clean rooms and the good quality of the breakfast buffet. However, some guests have noted a lack of standard amenities in the rooms (such as kettles and irons), requiring deposits to obtain them, and a less than satisfactory level of service at reception. The hotel also receives some criticism regarding the noise level from the roof and the level of amenities provided within the rooms.

About the hotel

2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Located near the beach, Alua Leo is in Can Pastilla, a neighborhood in Palma de Mallorca. Playa de Palma and Platja de Can Pastilla reflect the area's natural beauty and area attractions include Aqualand El Arenal and Circuito Mallorca. XtremKart and Zoologico Natura Parc are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Parking

Limited onsite parking
Uncovered self parking on site (EUR 4 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 8:00 AM–8:30 AM: EUR 10 for adults and EUR 5 for children

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

Elevator

Things to do

2 outdoor pools
Bicycle rentals
Bicycle tour information
Bike parking
Billiards/pool table
Children's pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Banquet hall
Elevator
Reception hall
Water dispenser

More

At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture & ecosystem education
Locally-owned & organized tours & activities
Smoke-free property
Vegetarian dining options
Water dispenser
map

Reviews that mention...

Hotel Reviews

for Alua Leo
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

30%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about Alua Leo

Latest reviews (10)

R

Ranjani

30 Jun 2024 - 4 Jul 2024
reviewed on expedia

3 out of 5 stars

Good location close to airport
J

Jenean

20 May 2024 - 24 May 2024
reviewed on expedia

3 out of 5 stars

The hotel itself is nice, clean and modern. However there are literally no amenities provided in the rooms and you have to leave deposits with reception in order to obtain any of them. I stayed for four nights with a friend and we were shocked to find that we needed to leave a £20 deposit just to have a kettle in the room, as there were no coffee making facilities in the room. We also inquired about an iron and ironing board which is pretty standard in all four star hotels and they said we needed to leave a £10 deposit but that none were actually available at the time. There were also deposits required for beach towels. My friend and i both work in a four star hotel in england and we were shocked that none of the amenities that are considered standard at the four star level were provided by the hotel. That being said, the staff were very helpful when we wanted to arrange a rental car and taxis. And the breakfast buffet was much better than i expected. There were also some really affordable and relatively healthy options for lunch from the pool bar which was a nice surprise. If the hotel were able to provide all the expected amenities in the room, i probably would’ve rated the stay a five. Our only other issue was the air conditioning/heating unit locks overnight at whatever level you had it at in the evening and is unable to change, so you have to make sure you set it at a good temp in the evening, or else it can get quite warm overnight.
M

Marcin

29 Apr 2024 - 2 May 2024
reviewed on expedia

5 out of 5 stars

Great hotel, with walking distance to the airport. Really liked the room with a sea view. That's what holiday is about.
R

Rahul

27 Apr 2024 - 29 Apr 2024
reviewed on expedia

5 out of 5 stars

Good property, really close to the airport , amazing public transport connection
W

William

17 Apr 2024 - 18 Apr 2024
reviewed on hcom

1 out of 5 stars

Arrived at hotel and no room available stood in reception for 1 hour then shipped to the aluna soul Palma in a taxi which I had to pay for I showed reception email from them offering me an option to upgrade room and they could not even give me a standard eoom
H

Hiu Kong

7 May 2023 - 8 May 2023
reviewed on hcom

4 out of 5 stars

👍Reasonable price ( Free soft drinks & snack in room) , complimentary nice buffet breakfast and newly decorated room with modern facilities (USB port, Bluetooth speaker installed♡) Room size is not big but acceptable. Stone throw away from the beautiful beach♡♡, Palma city centre and airport. The gentleman in reception is warm, helpful and polite. 👎The short blond lady lady is a bit impatient when we enquired something or during check out. The reception is disorganized. Should set up something in the reception, peoples just cut in line directly so many time😮‍💨
J

James

Invalid Date - 3 Dec 2022
reviewed on travelocity

5 out of 5 stars

I come to mallorca every month and always stay in this hotel. Staff are great. Rooms are clean & modern. Palma easily accessible & close to the airport.
G

Genevieve

11 Oct 2022 - 12 Oct 2022
reviewed on travelocity

4 out of 5 stars

Close to the airport and good for overnight stay. Loud banging in the morning coming from the ceiling/ or roof.
G

Gertrude

17 Jul 2022 - 18 Jul 2022
reviewed on hcom

5 out of 5 stars

Beautiful hotel near the airport, on the beach and near all attractions. Friendly staff
E

Emily

14 May 2022 - 15 May 2022
reviewed on travelocity

3 out of 5 stars

The location to the airport is great, and there are plenty of great restaurants and beaches close by. The hotel is fine, it is very basic and a bit run down. The staff were not overly attentive, and gave us no information about the hotel or where to find amenities/restaurants/pools within the grounds. The bed was not very comfy. The pool was so crowded, we left to go straight to the beach. Wifi was great. It served its purpose of being an overnight stay near the airport for an early flight. Cheap parking for our hire car too.
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