Hotel HM Alma Beach - Adults Only

One night solo business trip - firstly, and what stood out was that the service was fantastic, so helpful and friendly. Hotel was great, comfortable with brilliant pool and lounge areas. Nice location, 6 mins from airport but doesn’t feel like it. Right on the beach. Would return for sure.

We checked in around 1PM tired from our flight, we went up to the room and the keys didn’t work, a housekeeper opened the door for us. We were given a small room with two beds together. We were 3. Air conditioner did not work. We took a nap for 5 hours and decided to come back downstairs and ask about the keys, the AC and the possibility to upgrade, since the room was small. The receptionist couldn’t find me by my room #. So I panicked and suggested him to look me up by last name. We were given the wrong room and they told us that the air conditioner is turned off by management and that on Monday (the next day) they will have a meeting about it and see if they can turn it on. They refused to upgrade us for the inconvenience and was told to come back tomorrow and speak To management, but we were given a bottle sparkling drink, valued at 4.45 euros. Upon check out, we spoke to them about our concerns again and was told we need to pay for late check out anyways, 20 Euros. There is no parking and their answer Was always “it’s just how it is here” The guys at the bar were great, besides them this hotel has nothing impressive, hospitality and the willingness to help was none existent to these employees.

Great place to stay, as solo traveller. Felt very safe and staff are lovely

Lovely breakfast, clean hotel. Near flight path though.

Very chic nice hotel.. they had a great buffet breakfast and a roof top pool. we went early so there was no crowd. only problem is they dont offer room service and the staff is not fluent in english. they pick the words you say to understand you, weird since this is an island resort. they was some places to eat if you are also looking for a fresh seafood. the room was clean and the amenities were great. i recommend this hotel with family. but if you wanna party get a hotel to palmanova close to magaluf. this hotel is close to airport and about 15mins from the town center

Short stay in April 2022. Close proximity to the airport, approx €15 in taxi. Located close to the beach, 2 minute walk, and withing walking distance of restaurants etc. Clean and well maintained hotel and rooms. Booked a double balcony room, single beds and very small floor space in the room. Suited for our stay as stayed for 3 nights. Breakfast was included in our room rate, good choice but very busy at certain times especially close finishing at 10.30am. Rooftop pool area is small but very enjoyable space overlooking the beach, small bar area. Larger pool on the ground floor, small amount of loungers around the pool. You can rent pool towels at reception - €10 deposit per towel and returned on checkout. Overall enjoyed our stay.