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Lina
6 Mar 2023 - 10 Mar 2023
reviewed on expedia
5 out of 5 stars
The hotel is in perfect spot quite place, close to airport and just infront of beach. All inclusive was a good offer. Food was good just depends what you like. Hotel was clean and friendly staff. Will recommend anyone
a
alex
11 Feb 2023 - 16 Feb 2023
reviewed on expedia
3 out of 5 stars
Went here last year, where i gave a 5 star review (hence returning). The property condition seems to have worsened over the year with no evidence of maintenance. Check in was delayed 3 times, not what you want with 2 kids after 7 hours traveling. On the plus side, the facilities are great as is the location of the hotel, staff are all friendly and kids entertainers are great as too is the food.
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Danny
8 Oct 2020 - 17 Oct 2020
reviewed on expedia
4 out of 5 stars
Nice resort with an amazing staff.. We had just a lovely stay, 3 big pools plus one small for infant,which was perfect for us. The hotel is right on front of the beach and the old town is only few min away by taxi (for a 6€ ride) there is also a small area, 3min walking distance, with pubs and some shops. The only bad things I can say about the hotel are: the alcholic drinks are horrible, very cheap quality (but you can pay and get the good stuff), the food is ok nothing great, but everything is made up thanks to all the amazing stuff always willing to help and make your stay as much comfortable as possible. Special thanks to Rene at the buffet, Alberto at the bar and Aleks the housekeeper. Overall a very nice holidays
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Lee
24 Nov 2018 - 28 Nov 2018
reviewed on hcom
5 out of 5 stars
Great hotel, stopped here before and would again, the all inclusive is now local spirits and drinks and cocktails, water bottles have been stopped to cut on waste, so bring a bottle to refill. The staff are lovely, fani on the bar is a bit miserable but 99 percent lovely. The hotel is clean and have great facilities and its in the quiet end of puerto del carmen in Matagorda only 5 mins in a taxis from airport.
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Robert
17 May 2018 - 20 May 2018
reviewed on hcom
4 out of 5 stars
Location was close to the airport.
Food was good.
Paid extra for a Seaview. See attached photo. Mentioned this at check out. Was told some people class that as a good view. quite a disappointing response. Not worth the extra money I paid.
Most of the dining furniture in the restaurant was plastic garden furniture.
Table and chairs in the room were also plastic garden furniture.
Staff were good and polite.
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Ernest
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
Had a pleasant break reasonable weather,close to airport, but a bit of a distance from centre of resort.
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Paul
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
Booked a sea view room which was very spacious for the two of us it included a lounge area with kettle,microwave and fridge !
The room had been renovated and was very modern,however the bathroom hadn't received the same treatment and was showing signs of age with rust spots on the bath!
The hotel was very clean and tidy and the staff worked their socks off all day.
The food was good,not a massive variety but there was always something to eat,the best meal of the day was breakfast with a big choice of different food to suit everyone.
Perfect location right on the beach and very close to the airport,we went in the half-term break so it was very busy with families,if I was to recommend going there outside of the school holidays as it would be a bit quieter
Overall a pleasant stay,not sure if we would return to this hotel,however we would defiantly return to the resort
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Jamie & Sue
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
The hotel check-in process and reception staff were excellent and always willing to help with any query. Cleaning of room was good and to say the food was buffet style the standard was good, once you had worked out the location of everything. Simple, hassle free stay and the beach is just across a cycle path outside the hotel through a secure gate. Location was near to some bars and restaurants if you fancy a change of scene and a short and cheap taxi ride in to Pt del Carmen.
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Kausar
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
It was a great family holiday. My daughters, 10 and 7 years old, loved the hotel.
A good hotel, close to the airport and the beach. A lovely walk between the hotel and the sea, no traffic, just walk or cycle.
No need to pre book a taxi/ shuttle. Taxis outside the airport will take you to the hotel in 10 Euros.
Lots of deck chairs and 3 functioning swimming pools, so not overcrowded. However, we went in February, so the weather wasn't exactly perfect for swimming. The pools were not heated, so too cold for swimming most of the time.
Rooms were good size for 4 people, breathtaking ocean view. There is a sliding door between the two twin beds, so kids and parents have their own areas.
Bathrooms were cleaned daily and beds made daily. New towels everyday but bed linen was not changed throughout our stay.
Plenty of food at meal times (we went all inclusive). The food was spread over a large area so no crowding and pushing at meal times. However, not the best options for vegetarians. There wasn't just very little vegetarian options, but the food was not marked well enough. Quite often the food was not named at all, or it did not mention veg/ non veg or whether it contained pork/ beef/ fish/ vegetables. My safest bet would be french fries most meal times. The staff around usually weren't very sure of the contents either. I had 2 spoonfuls of 'chick pea stew' (sounded vegetarian) before I came across bits of meat floating in my third spoon.
The entertainment was good, kids enjoyed.