Apartamentos Los Rosales

Welcoming staff at reception who gave us a guide map and gave up ideas of where to visit and to eat. The room was comfortable ans spacious benefiting from a fridge freezer , 2 hobs, microwave and toaster. There were plenty of items if you wished to self cater. There are 2 Hiperdino supermarkets a couple of minutes walk away . Free parking around the area was plentiful and some nice restaurants were to hand.

Close to restaurants, food store, and the ocean however the beach is a nice 10 min walk away. Easy parking on the street. Very helpful and friendly staff. Nice apartments with most stuff you need for some basic cocking. Pool area was nice and quiet. We would stay there again.

I chose Los Rosales from your website because it came up in a search for dog friendly hotels in La Palma, Canary Islands. Arriving at around 11pm I was told that dogs were not welcome on the complex, which left me seeking accommodation, with my elderly dog,at almost midnight. Not at all impressed with the attitude of the staff, who clearly couldn't care less. I was left to fumble about to find a note on the door with an after hours phone number, breaking my torch in the process - so not exactly quietly. When I rang the number eventually the young man emerged from an apartment right alongside. How could he not have heard my distress since the patio window was open? Some would say this is typical Canarian attitude. Since I've been traveling the other islands over the last 8 months I know this not to be true, but so long as there is attitude like this the myth of lack of service on these islands will take a long time to die. So, Expedia. I need a refund of the money I paid you + the €10 extra it cost me at the hotel I eventually found which I hadn't budgeted for + the cost of a broken torch. Do you have a claim form please? I appreciate this is not your fault, but you need to take this up with this client, as I have with you. Look forward to hearing from you a.s.a.p. OK so I had to add ratings for stuff I can't rate because I didn't get the opportunity to find out!