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The Residence Hotel

8.8/10 Excellent
(314 verified Hotels.com guest reviews)
See real reviews (22)

generated by AI based on family reviews

Overview

The Residence Hotel is a popular choice for travellers, particularly those with flights in and out of Geneva Airport. Guests consistently praise the spacious and clean rooms, comfortable beds, and helpful, accommodating staff. The hotel's convenient location, near to public transport and with local restaurants and a supermarket within walking distance, is a major plus. While some mention needing a car for exploring wider Geneva, the hotel's proximity to the airport and its ease of access by bus makes it ideal for short stays. Note that some rooms may not have air conditioning and the hotel is situated across the border in France.

Guest highlights

Helpful and accommodating staff
Spacious, clean rooms
Convenient location near public transport, restaurants, and supermarket
Comfortable beds

About the hotel

A bar/lounge, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite. Housekeeping is available once per stay.

Nearby attractions

In the city center, The Residence Hotel is in an area with great airport proximity. Port Des Eaux-Vives and Tourist Office of Gex - La Faucille are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Alpine Garden and Botanical Gardens. Looking to enjoy an event or a game while in town? See what's going on at Palexpo, or consider a night out at Geneva Arena.

Popular amenities

Parking

Free secured, uncovered self parking on site
Limited onsite parking
Onsite parking includes off-street options

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 17 for adults and EUR 8.50 for children

Guest services

24-hour front desk
Concierge services
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Bicycle rentals
Seasonal outdoor pool

Outdoor

Garden
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe
Library

More

Fireplace in lobby
Shared microwave
Shared refrigerator
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Residence Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

22 reviews

Review data

5 star reviews

45%

4 star reviews

41%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Residence Hotel

Showing 1 - 10 of 22 reviews

Latest reviews (22)

C

Colleen

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

4 out of 5 stars

We just stayed over after a late flight into Genève-Aéroport before we moved on to Montrose. Our room was great. We sadly slept late after a late night and missed breakfast, but the front desk was very helpful in giving us directions and getting us bus tickets, so it was to figure out what we needed to do to catch our train
R

Rick

29 Feb 2024 - 1 Mar 2024
reviewed on expedia

5 out of 5 stars

Staff was very accommodating and interested in finding solutions ( as opposed to the usual - sorry, it’s not my job attitude). Dealing with flight delays and other problems, our arrival was after midnight. Although it was outside of the check in window, someone was waiting for us. Parking lot was full but the staff realized the late hour and made arrangements to provide a spot. After a disaster of a travel day, it was a pleasure to arrive at the hotel. Room was spacious, clean and just what we needed. Staff was pleasant in the morning at breakfast and everything work as promised - thank you Residence Hotel - fantastic experience !
T

Thomas

29 Nov 2023 - 30 Nov 2023
reviewed on expedia

4 out of 5 stars

It's great for airport stay one or two days. Nothing good about the food, but your only there a short time.
N

Neal

14 Nov 2023 - 15 Nov 2023
reviewed on expedia

4 out of 5 stars

The hotel is good for a short stay whilst passing through Geneva airport. The staff were welcoming, helpful and friendly
B

Bidita

17 Sept 2023 - 19 Sept 2023
reviewed on hcom

5 out of 5 stars

This hotel was great! Our family and I stayed two nights as it was conveniently located near the airport. We had an accessible room, which we requested. The staff accommodated another room for us with no charge and honored our initial reservation. The receptionists were extremely kind and treated us very well. One of them gave us leftover pastries from breakfast and called us a taxi as the Ubers are not reliable. The rooms were large and there was an English BBC channel available. The hotel is also within walking distance to several restaurants and a Carrefour. We ordered a dinner one night from their restaurant, which was delicious. The food was not available our second night, so remember to check on restaurant food availability. We would definitely stay here again!
F

Frank

9 Sept 2023 - 10 Sept 2023
reviewed on hcom

4 out of 5 stars

Hotel is in France side of Geneva, a bit far from Geneva downtown area. A nice hotel with spacious rooms and free parking. You basically need to have a car to stay here when visiting Swiss Geneva.
P

Paula

9 Aug 2023 - 10 Aug 2023
reviewed on expedia

5 out of 5 stars

Lovely room and property. The beds were amazing! The only downfall is the cost from the airport, but still worked out cheaper than staying in Geneva at the airport.
R

Ryan

6 Aug 2023 - 7 Aug 2023
reviewed on hcom

4 out of 5 stars

The interior of the room was nice and it was comfortable, clean. The exterior needs renovations and upkeep. We had an overnight lay over and this hotel was close. What we didn't know was that it crosses boarders which limited available airport transportation and made it very expensive and hard to get to/from the airport.
L

Lars Inge

20 Jun 2023 - 21 Jun 2023
reviewed on hcom

4 out of 5 stars

Nice hotel, free parking. Warm and friendly staff. Only thing to put my finger on was that the AC on the bedroom did`t work
D

Denise

19 Jun 2023 - 20 Jun 2023
reviewed on hcom

5 out of 5 stars

We booked the Hotel the night before we arrived I wasn't too sure of its location. The Hotel was in a brilliant location, very convenient to visiting Geneva. It was located in a beautiful village just across the French border which made it cheaper for buying groceries and eating out. Staff in the hotel were very polite, welcoming and helpful even printing out our boarding passses for our next flight. The staff gave as helpful travel tips on bus, restaurants etc. Breakfast was a lovely contential breakfast. Overall we had a brilliant stay and we will would highly commend this hotel.
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