Taipei Fullerton Hotel – Maison North

Based on the rating, the expectation was high for me but in reality the rating was over rated. I stayed in many hotels and have comparison. But this one is def. over rated. The service was good but not great. The front desk did not have a happy face and not as polite. The questions I asked did not reply in proper answers. Including parking and breakfast. The parking was free indeed but they did not inform me that there is a mandatory tip for the hotel valet for the free parking. I don't think this is proper. They should have told us when I called to confirm but they left that part off. I could have arranged without driving there. The AC in the room was not cold. It was so hot, I woke up middle of night in sweat.

I had a situation with my booking and the hotel gladly assisted to resolve it without fuss. The trainee (lady in glasses) was super helpful and efficient in handling the entire matter. Everything was perfect in this hotel and I would have given a full 5 star rating, except that the bellhop was overly persistent about recommending a private taxi service. Me and my colleague only stayed for one night and he kept asking us to book the taxi from him. Hope he doesn't do it to other guet in the hotel.

This is probably one of my best experience staying at a hotel. The staff is extremely a helpful and professional. The room is spacious, beautiful, and the bathroom is just modern and cozy. I travelled with two other adults and we were able to sleep on he two beds comfortably. The beds are form and the bedding very soft. The room is quiet and the electric curtain adds nice accents to the room and help block out the light and heat. My favorite thing about this hotel (too many to choose from) is the surprisingly delicious and well-staffed breakfast buffet. The food is declines and various, and you can order an entree from a menu in addition to the hot dishes, cold dishes, salad bar, porridge bar, and also an omelet station! The dining area not only provides breakfast but also a nice and quiet area for business discussion or doing some quiet work. There is a hot tea and coffee station that is available 24/7. Moreover, the staff is amazing and so kind and attentive. Both my sons and myself throughly enjoy our stay and look forward to staying here again when we visit Taipei next time!!