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Novotel Bangkok Suvarnabhumi Airport Hotel

4 1/2 star rated hotel
8.6/10 Excellent
(2200 verified Hotels.com guest reviews)
See real reviews (413)

generated by AI based on family reviews

Overview

The Novotel Bangkok Suvarnabhumi Airport Hotel is a popular choice for travellers due to its incredibly convenient location. Many guests appreciate the short walking distance to the airport (around 15-20 minutes) or the frequent, complimentary shuttle bus service. The hotel also receives positive feedback for its comfortable beds and rooms, although some mention that the property shows its age. There are a number of restaurants onsite, along with a swimming pool, which are also highlighted as positive features. Guests frequently praise the friendly and helpful staff. However, some reviews mention issues such as musty smells in certain rooms, and some inconsistencies with room service. The hotel also offers a 24-hour check-in and check-out policy, making it very useful for those with odd flight times.

Guest highlights

Convenient location and easy access to the airport (walking distance or frequent shuttle)
Comfortable beds and rooms
Friendly and helpful staff
Onsite restaurants and swimming pool

About the hotel

This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 3 bars/lounges, a health club, and a poolside bar.

Nearby attractions

Near a metro station, Novotel Bangkok Suvarnabhumi Airport Hotel is in Nong Prue, a walkable area in Bang Phli with good airport proximity. Central Village and Mega Bangna are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Siam Park City. Looking to enjoy an event or a game while in town? See what's going on at Rajamangala National Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free area shuttle
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

24-hour room service
3 bars/lounges, 1 swim-up bar and 1 poolside bar
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 4:00 AM–10:30 AM: THB 750 per person

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - Swedish
Massage - Thai
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible airport shuttle
Area rugs in room
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Things to do

24-hour fitness center
Aerobics classes
Art gallery
Billiards/pool table
Children's pool
Full-service spa
Outdoor pool
Pilates classes
Playground
Sauna
Spa tub
Steam room
Yoga classes

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Designated smoking areas
Local artist showcase
No plastic drinking straws
No plastic water bottles
map

Reviews that mention...

Hotel Reviews

for Novotel Bangkok Suvarnabhumi Airport Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

413 reviews

Review data

5 star reviews

59%

4 star reviews

27%

3 star reviews

8%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Novotel Bangkok Suvarnabhumi Airport Hotel

Showing 1 - 10 of 413 reviews

Latest reviews (413)

R

Robert

20 Oct 2024 - 21 Oct 2024
reviewed on hcom

3 out of 5 stars

This hotel is the best for convenience when staying over at BKK for an early flight. Easy walk to terminal or shuttle. The food is good but expensive. They are starting to save money by keeping it warmer inside. My room was made quite warm in the middle of the night so I woke up all sweaty. The main areas are also a bit warmer than normal. This is an expensive hotel for Thailand so the value isn't good when they cut the AC to save money on electric. The hallways are starting to get old looking too. But, otheriwise, I like the place when I really want an easy trip around BKK.
R

Rita

23 Oct 2024 - 24 Oct 2024
reviewed on hcom

5 out of 5 stars

Great hotel of you need to be near the airport. It is clean, quiet and accommodating. The restaurant is quite good as well. An added park is that the tramway into Bangkok is walking distance from the hotel!
j

james

18 Oct 2024 - 20 Oct 2024
reviewed on hcom

5 out of 5 stars

An unbelievably convenient hotel if one has early or late journeys at Bangkok Free shuttle from exit 4 or take AC tunnel at city express train exit, 7. No problem taking airport trolleys which are free. From airport there is an entrance to the tunnel just next to reception. Walking with a trolley takes 10 minutes Hotel is not particularly cheap but rooms and comfortable, quiet and clean. There is a good pool too. Food in restaurants is excellent but again not particularly cheap. If this is a big issue simply walk to the airport where there are numerous cheap, sit down but street food places. Lots of FX places at the airport end of the tunnel which give particularly good rates
S

SYLVIE

9 Oct 2024 - 10 Oct 2024
reviewed on hcom

5 out of 5 stars

perfect for an early flight
Y

Yasuyuki

12 Sept 2024 - 13 Sept 2024
reviewed on hcom

5 out of 5 stars

Stayed there before early morning flight. Hotel is clean and very convenient to reach the airport. Especially breakfast available from 3 am is really nice. I’m sure to stay again.
T

Tuure

11 Sept 2024 - 12 Sept 2024
reviewed on hcom

4 out of 5 stars

A large airport hotel where you don't intend to spend a long time. The room was clean, but a bit boring. The hotel had a lot of restaurants on offer and there was a really nice swimming pool area. The service worked really well.
S

Supakanya

21 Aug 2024 - 22 Aug 2024
reviewed on hcom

5 out of 5 stars

Great experience as usual. Convenient to the airport. Best customer service. Love the complimentary van service to the airport.
A

Annie

15 Aug 2024 - 16 Aug 2024
reviewed on hcom

5 out of 5 stars

Great overnight stay before we flew home to London, the huge bed was super comfortable. It was very convenient to access the train into Bangkok and the airport via a connecting tunnel.
N

Neel

31 Jul 2024 - 1 Aug 2024
reviewed on expedia

5 out of 5 stars

Great. There airport shuttle outside exit 5 is perfect. Hotel is great condition. Good good. Nothing to complain about
A

Ali

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

4 out of 5 stars

If you need a resting hotel close to the airport , Novotel is the best option . Walking distance 15 to 20 minutes. Or a shuttle which takes 5 minutes. Hotel is a bit old but clean.
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