Luna Hotel

Hotel close to airport. All ok.

Great stay! Staff are very friendly and would help us in everything! They even booked a flight for us! Very recommended! ⭐️⭐️⭐️⭐️⭐️

I stayed one night out of 8 booked. Currently going through my credit card company and hotels.com to get refunded.. this place is a hostel for immigration. The manager is rude and did not want to listen when I spoke about the room condition. I don’t care how much you pay for a room but it needs to be clean. There were children running up and down the corridors throughout the night. The bed was stained and the sheets had hair and bugs on. I wiped the floor with a baby wipe and it was grey with dirt. The fridge had mould in and on the seals. The balcony had a hole going down to the ground below and was unsafe. The room door was not secure and therefore I was awake all night due to movement outside of my room. I am a British person travelling at short notice to see my unwell Turkish mother so booked with 48hrs notice.. I speak Turkish and English. This to the manager no different his response was I don’t get any money from you booking it through an agent so I will not refund you, if you don’t like leave. I asked for an alternative room and was declined this. I had no option but to leave. The tourism trade has taken a beating from covid, but this hotel is the worst I have ever stayed worldwide and the customer service from staff to manager again the poorest ever