Novotel Kayseri

Just a regular airport hotel, where you stay for convenience rather than for fun.

Modern Near the airport and easy to get to the city Clean, neat and comfy rooms Moderate prices Good breakfast buffet Great for business travelers

I know that Novotel is French Chain, and I enjoy my stay every time I book there. But this time I was shocked that this branch in Keyseri- Turkey, they didn't bother to open a buffet in the morning because of Ramadan!! They instead made us go to the hotel next door to have our breakfast... It's a shame how an international standards' hotel takes such religious measures in a so called secular country!!! Knowing that even under the islamic rules, the traveller has the right to stop fasting... Anyway, it was a black point for Novotel and the management there, as it is a shameful discrimination for clients from other worldviews!!

After Paying for one night through Expedia the hotel durning check out accused me of staying multiple nights and not paying. I only stayed one night and payed. They said they were going to call the police if I didn't pay. After an hour of trying to get ahold of the information and receipts I was finally able to board my early morning flight. Thank you for the huge head ache Novotel. Never to return

After arriving on a very late flight, this hotel was a very comfortable and welcome place to crash. Clean, modern, and well-designed (at least the bedroom). We both used the fitness center and while not super-advanced, it was absolutely fine. As noted above, the restaurant was a big disappointment on several levels: Upon arrival, we made it clear we were in a rush and needed the food in a certain amount of time. Our waitress assured us this would not be a problem but in the end, we had to cancel things and take certain things to go in order to not miss our taxi... and this was after reiterating the concern numerous times. It appears language was a barrier, despite the fact that this waitress was assigned to us by the supervisor when they learned we were English-speaking. In addition, the food was disappointing in quality and taste... and did not come close to matching what was described on the menu when it came to 1 or 2 of the 3 items we ordered. Restaurant aside and some design issues in the bathroom, it was an absolutely fine hotel to stay in, especially for the night. It should be noted however that it does not come close to being a 4-star hotel as defined by Expedia... hopefully that error will be fixed and it be listed correctly as the perfectly fine 3-star hotel that it is.

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep

Clean, secure, close to airport. The room was very hot and it was too noisy (busy road) to sleep with window open. The hotel turned off the air conditioning for the season despite warm weather. Ask before you stay!!