DoubleTree by Hilton Hotel Van

Inaccurate description of hotel - no rooftop terrace, no local shuttle. Also, one rude receptionist (Deniz) who kept asking private questions despite being told not to. Weird rules about using a pool - as a women you need to buy a cap for your hair, which they could not lend you. No free water bottles, you have to pay for them even during breakfast buffet you paid for.

We had a great winter stay in this hotel. The location is perfect if you have a rental car, it's close to the airport and not in a traffic-congested area. The room we got was very peaceful, pleasant, and full of space. We enjoyed the breakfast, that was very great, including items from the traditional Van Kahvaltisi.

This is a wonderful hotel and great for our family as it has a 1 bedroom and living room option. The staff is helpful and friendly and the room service options were plentiful as well. It is about a 20 minute drive to the downtown area of Van. The only downside is the Merkez system for the heating and cooling. The October weather brings warmer days and cooler nights but there is no way to cool to rooms when the systems are turned over to heat. and opening the windows means you get the road traffic of the highway in front of the hotel. Just a note for those who are traveling in the spring or fall time. :)

Great position if you're driving and want to be out of town to get around, and very close to airport. However, our hire car got a dent in the hotel car park and staff were not very helpful to sort this out. Clean, with adequate PPE and measures, e.g. screens at reception, booking time at pool and gym. Gym attendant unfriendly though, asked us to leave 10 minutes early. Also lake view room also means main road view too, and windows don't shut out noise. I would recommend to stay here, but get a room at the back of the hotel..