Hotel Les Palmiers Beach Holiday Village

excellent Hotel for little money in a stunning area, beach like 1 minute from the Hotel and city about 30 minutes walk or 5 minutes by taxi, friendly staff, breakfast not good but for the money, it's not a problem. But seriously, how can it be that such a great Hotel has only Wifi in the reception area and that one is not even working well? That's the only reason why I gave 4 instead of 5 Stars.

The service was not very good! There were a few staff members who were nice (older gentleman on morning of checkout and overnight security), but most of them were not (housekeeping supervisor, breakfast staff and overnight front desk agent). They had difficulty finding our reservation even though we called in an advance to advise of a same day booking and late arrival. Weren't helpful to tired travelers. In the morning, we asked the housekeeping supervisor what time breakfast was until and she said it was closed. It wasn't. But breakfast wasn't much better as staff there were quite rude too. When we returned to the room, the supervisor was now yelling at a housekeeper in the hallway. My husband told her how unprofessional she was yelling at staff in front of guests and giving us bad information. We have stayed in 5 star luxury resorts and 2 star basic residences. One thing we expect from them all is to be treated as though we are welcome in their hotel. This hotel failed miserably. We will not be returning.