Novotel Tunis

One of the worst novotel hotels i hv stayed in . Rooms r small , dated , furniture chipped and dirty, horrible breakfast with flies all over the food. Staff at the bar and breakfast are not helpful. The staff are more intrested in tips. At lunch the staff and extra meal which i said i didnt order he the started saying it would be big problem for him so i paid for 1 extra dish. As i thought it may hv been an honest mistake. When we went for a walk we saw a lot of con artists one telling us he works at our hotel and needed 20 dinar to feed his family and will pay me back. At the checkout the bell boy got us a taxi and he was on the phone while he got us a taxi and when the taxi arrived i told the bell boy and taxi guy to take me and my family to airport carthge and the taxi driver drove us around 5 min kept circling the area . Luckly i had google maps on and was tracking the route then he took a turn to a different motorway so i stop him . he pretended he didnt knew we were going to airport and said i thought you were going to carthage city then he started calling someone i m pretty sure it was the bell boy . I said take me back to the hotel or airport i had to tell him to follow the google maps route. On reaching the airport he quickly turned off the meter its was either 6 or 7 dinar i payed him 10 dinar . Be really carefull when staying at this hotel or in this area i will not recommend it to anyone

Not what you would normally expect from Novotel. Not a great start the taxi never arrived that was booked through Novotel from the airport. Never had an explanation or feedback why ? A few issues with the room, blocked sinks and shower wasn’t easy to use. A positive the buffet was great and the food lovely.

This is my second stay in this hotel, not disappointed. Good service, comfortable bedding, centrally located, free parking. However there's nothing in the neighbood because it's a business district (banks mainly) and you have to drive to Berges du Lac (10 minutes) to find a good restaurant or cafe. You can also drive for 25 mn to Sidi Bousaid Gammarth or La Marsa to find even better restaurants and places.

I travel to Tunis twice a year and have always stayed at Hotel Belvedere which is a nice, cosy hotel. Novotel was much cleaner, the food mu ch better and the staff more professional. The meetings rooms are better here and the room in a far better condition. So I would definitely stay again.

Excellent hotel for short business trip in Tunis. It is located in the heart of the city and not far from the airport. The food menu is diverse with local and international dishes. I would recommend this place