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Lotus By Hotel Inn

2 1/2 star rated hotel
4.4/10
(566 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

The Lotus By Hotel Inn has received overwhelmingly negative feedback, with numerous reports of serious issues impacting guest safety and comfort. While some reviewers mention its proximity to the airport and the attentiveness of staff, the vast majority of reviews describe unsanitary conditions, including cockroach and bed bug infestations, unclean rooms, and a generally unsafe environment due to suspicious activity in the parking lot and surrounding areas. The hotel's state of disrepair and lack of basic amenities are also frequently cited. For these reasons, it's not recommended.

About the hotel

Nearby attractions

Lotus By Hotel Inn is located in Sunrise Rim, a neighborhood in Boise. Oregon Trail Memorial Bridge and Boise Depot are local landmarks, and the area's natural beauty can be seen at Kathryn Albertson Park and Morrison-Knudsen Nature Center. Sports Humanitarian Hall of Fame and Zoo Boise are also worth visiting.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant

Guest services

24-hour front desk
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Renovated entire property - January 2021
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Lotus By Hotel Inn
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

8 reviews

Review data

5 star reviews

0%

4 star reviews

12%

3 star reviews

0%

2 star reviews

38%

1 star reviews

50%

We have selected a sample of reviews which reflect what travellers have said about Lotus By Hotel Inn

Latest reviews (8)

I

Ignacio

21 Jun 2023 - 22 Jun 2023
reviewed on orbitz

1 out of 5 stars

I travel for work and this hotel has bed bugs were for real. I was better off sleeping in the parking lot.
L

Lissa

13 Jan 2023 - 14 Jan 2023
reviewed on hcom

2 out of 5 stars

The room had a layer of dust. There were 2 sheets on the bed, but no blankets. The heaters was mediocre and it was cold all night. Walking through the room, there were sticky spots on the floor. The bathroom didn’t have a functional toilet paper holder. The shower looked questionable…totally skipped using it and showered at home. The bed was short! I’m 5’6” and only had about 6 extra inches before my feet were hanging off the end. Sharp corners of the side tables made any fun in bed a bit painful & my head still hurts. The parking lot makes the whole place look sketchy. A bunch of sad looking BBQs in a corner. Trashed travel trailers in several spots. Not much lighting out there. Staff had a personal friend hanging out at the desk for hours & we had to ask him to move so we could check in. Pretty bad lighting in the room itself.
P

Patti

6 Jan 2023 - 8 Jan 2023
reviewed on orbitz

2 out of 5 stars

No airport shuttle as advertised. Front desk was closed early morning when I needed to check out and receive my $30 deposit. Room smelled overwhelmingly of cleaning product and window almost fell on me when I tried to open it to let odor out of room. Strong odor chemical odor gave me a headache. No plug for bathtub to take a bath. No plastic cups to get a drink of water. *Front desk clerk was pleasant and patient🙂 Jan. 6-8, 2023
A

Aleksandr

21 Jun 2022 - 22 Jun 2022
reviewed on orbitz

1 out of 5 stars

Cockroaches and bed bugs! We arrived at midnight from a long drive with my husband, 5 and 3 year old children. The parking lot was full of cars and many looked beaten down and broken. There were several people hanging out in front of the entrance to the lobby and throughout the parking lot, smoking and drinking. Also, there’s hookers with clients in their cars. Upon entering the lobby, at the front desk is a sign that reads “FOR CHECK IN, PLEASE COME TO RAMADA FRONT DESK, WHICH IS FIRST BUILDING FROM ENTRANCE:”. We drive over to the other hotel to check-in. There’s a disgruntled guest telling us his awful experience. A man checked us in, gave us a card key and we drove back to our hotel. We immediately took our bags with us and went to our room. Across our room is a pimp. The hotel and our room looks very neglected and dirty. Hubby kills 2 roaches in the shower. I change my kids into their pjs, put them in bed, and turn off the lights. I notice something crawling on the curtains. I turn on my phone flashlight and it’s a cockroach. I scan the curtain and see more roaches and bed bugs too. I scan the walls to find more roaches appearing from under the baseboards. I’m terrified at this point. I look at the bed and bed bugs are crawling all over! We grab the kids, I take a few pics, grab our bags, and we RUN out of the room into our car. Front desk man seems indifferent about a bug infestation and tells me to contact my third party for refund. Not shocked and no apology.
W

Wesley

28 May 2022 - 29 May 2022
reviewed on orbitz

2 out of 5 stars

When you pulled up you had people right in front smoking and using foul language. The parking lot has cars that looked like people lived in them and not just traveling through. Walked into the hotel room and the bathroom was not clean. And the bedding looked used. Made you feel very uncomfortable
T

Tim

26 Apr 2022 - 27 Apr 2022
reviewed on orbitz

4 out of 5 stars

Property is doing a lot of work to clean and renovate month by month.. Getting better each visit. Staff is always attentive and professional . Still the best deal in the Bose airport area.
T

Tiffany

21 Jun 2021 - 22 Jun 2021
reviewed on hcom

1 out of 5 stars

The hotel is run down, molding,dirty and has criminal activity happening left and right ! Did not feel safe with my truck in the parking lot !!
A

13 Jul 2021 - 14 Jul 2021
reviewed on orbitz

1 out of 5 stars

Close to the airport
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