Quality Inn Airport

unclear parking signs. Reserved area not clearly marked.

Very close to airport but can't see it from the street.

Front desk lady staff is extremely rude. She doesn’t have any respect towards the guests. Always talks in shouting manner. When I asked about the airport shuttle (reserved), she was rude and denied the request to drop me at airport. When I asked the reason for a denial of service, which I specifically reserved for early morning shuttle, she went on argument mode and even threatened to call police. Never met such an extreme rude person at front desk in US. Such a shame for the QualityInn to employ such people at front desk. With this incident, I completely took off QualityInn from my list of hotels for future stay. After the fact I went to google and checked the reviews and found similar feedback from many customers. I hope hotel management takes necessary steps to address these concerns.

The lighting in the room was dim. Although conveniently located near the airport planes did not disturb us.

My seat belt in the shuttle bus was broken. The driver didn't seem concerned. Noticed the cream in the breakfast area was never refrigerated after breakfast. Left sitting out all day.

The hotel is conveniently located right across the street from the airport. There is McDonalds basically in the same parking lot. The hotel need to be updated the staff was very nice. The bed wasnt that comfortable and the sheets were ill-fitting. It was just an overnight stay for us.

Convenient location near airport. Staff very friendly. Rather old, a bit run down. Room was clean except carpet was sticky. Our non-smoking room had a faint smokey smell. Room had lots of amenities.

Very dirty place. Cockroach in room. Side door closes to our room had a broken glass door. Pillows on bed where travel size only. Toliet takes 10 mins to fill before you can flush again. Will never stay here again

We arrived after midnight due to late flight. The person who helped us check in was very nice and helpful. However our room was disgusting. It appeared the bed sheets had been changed, but nothing else. Bathroom very dirty, we were grossed out. This hotel is way overdue for a remodel. It appears unchanged since the 1970s, and our lamp shade had holes in it, curtains stained. It has not been maintained to an acceptable standard.

Very handy location to the airport. Building is a little run down and needs both some repairs and upgrades, but the hotel did what I needed - provided a place to sleep before my flight. Staff seemed friendly and helpful. My shower head leaked straight up and sprayed the ceiling with water (which will get through the paint eventually). Front desk said they'd get a repair started.