Courtyard by Marriott Chicago Midway Airport

Our flight from Iceland to Chicago was cancelled July 15, 2024 and the hotel graciously changed the date for our hotel stay to July 16, 2024, however, our flight ended up being delayed and changed, we never stayed at the hotel and were charged as we knew we would be. I did ask for a credit voucher once I knew our flight was changed again but never heard back from the hotel. I am thankful they considered my first request though. I will try to recap my $169 loss through my credit card company as it wasn’t my fault I could not stay. Thanks Marriott.

Great experience, appreciate the airport shuttle service

Paying for parking

I reviewed the information on your hotel to verify hotel parking. It stated hotel parking was free and I was charged on my receipt for parking. I was very dissatisfied with this charge.

We always stay here when we’re flying out of midway.

Major issues with check-in as the room cards issued did not work. After a flight and travel activities, i just want to relax. Not to be as I had to walk from the furthest part of the hotel back to the desk, I wasn't impressed, to say the least. After being questioned about what i had tried to get in, it was a touch card lock for heaven’s sake! I was issued two new keys. Didn’t work a second time after my long hike back. Fortunately the manager was shortly behind me to make sure I could get in. Her card worked perfectly. Maintenance had to reprogram the lock. For my trouble and frustration, the front desk offered what looked like two free appetizer coupons to the attached restaurant. No, it required me to buy an entree to get the appetizer. Gee, thanks. I gave the hotel just an average rating as it just wasn't as crisp and nice as similar courtyard stays I’ve had recently. It was a bit worn and as a guest, I felt the whole experience was just ok. Might try other nearby properties next time.

We arrive at 6pm on dec-22nd. Receptionist at the front desk was kind of rude and not welcoming, felt like she did us a favor and check us in. Other than that hotel is clean and close to Chicago MIdway airport 5 minutes away with traffic. Plenty restaurants around and Friday’s is just next door.

No free parking.

Airport shuttle and check in were easy. My flight got in after midnight, and several airport hotels do not offer check in after midnight. I'm glad I found this hotel! Would stay again.

Great facility, close to restaurants and airport. Great service and breakfast which is included with stay.