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Embassy Suites by Hilton Chicago O'Hare Rosemont

3 1/2 star rated hotel
8.6/10 Excellent
(1116 verified Hotels.com guest reviews)
See real reviews (89)

generated by AI based on family reviews

Overview

The Embassy Suites by Hilton Chicago O'Hare Rosemont offers spacious suites, a convenient location near O'Hare Airport with a 24-hour complimentary shuttle, and complimentary breakfast and evening receptions. Guests frequently praise the helpful staff and the proximity to the airport and other amenities. However, reviews also mention that some aspects of the hotel are dated, and parking fees are substantial and may not be clearly communicated. Some guests also reported issues with the airport shuttle, particularly regarding the drivers' professionalism.

Guest highlights

Complimentary breakfast and evening reception
24-hour airport shuttle
Helpful staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.

Nearby attractions

In the suburbs, Embassy Suites by Hilton Chicago O'Hare Rosemont is in O'Hare, a neighborhood in Rosemont with great airport proximity. Shoppers can check out Fashion Outlets of Chicago, while everyone can enjoy the natural beauty of Camp Pine Woods and Garfield Park Conservatory. Check out an event or a game at Allstate Arena, and consider making time for LEGOLAND® Discovery Center, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free casino shuttle
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Self parking on site (USD 33.00 per day; includes in/out privileges)
Valet parking on site (USD 42.00 per day; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: WiFi (USD 10.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi
In-room WiFi has a 3-device limit

Food and drink

1 bar
1 restaurant
Free cooked-to-order breakfast available 6 AM–9 AM on weekdays and 7 AM–10:30 AM on weekends
Free daily reception
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool
Shopping

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Embassy Suites by Hilton Chicago O'Hare Rosemont
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

89 reviews

Review data

5 star reviews

60%

4 star reviews

22%

3 star reviews

13%

2 star reviews

3%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Embassy Suites by Hilton Chicago O'Hare Rosemont

Showing 1 - 10 of 89 reviews

Latest reviews (89)

E

Elizabeth

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

3 out of 5 stars

I thought I had asked for two beds and we only had one. Valet parking was unavailable, the pool was out of commission and the free cocktail hour was so packed we didn’t utilize it. The brunch was good.
J

Jose Miguel

19 Oct 2024 - 20 Oct 2024
reviewed on hcom

5 out of 5 stars

Our flight landed very late. They graciously gave us an extra hour for check out time.
L

Luis

21 Sept 2024 - 22 Sept 2024
reviewed on hcom

3 out of 5 stars

We could hear everything from the room next door. For some reason the closet had a vibration in it and the doors didn’t close. Sofa bed super uncomfortable. Breakfast and evening reception were nice. We were not told to keep our room key at checkout to get out of parking ramp and had to pay to park twice
J

Jason

22 Aug 2024 - 27 Aug 2024
reviewed on hcom

3 out of 5 stars

Dirty carpet, dirty bathroom, broken fridge. Called for more pillows no one ever came with them. Called for luggage cart. Had to go hunt one down by myself. The airport shuttle driver was the rudest man I’ve ever met. Ripped my bag out of my hands and told me to hurry up.
G

Gretchen

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

5 out of 5 stars

We had a high corner room and enjoyed watching planes coming into the airport. The accommodations were clean though a bit dated, and service was great!
V

Victoria

28 Jul 2024 - 1 Aug 2024
reviewed on expedia

5 out of 5 stars

Embassy Suites is a well-kept hotel. The room was very clean and well stocked with towels and toiletries. I love that shampoo, conditioner, and shower gel dispensers were conveniently installed in the shower. The staff was professional and helpful when needed. We enjoyed the easy access to the shuttle to and from the airport. We enjoyed the hot breakfast buffet. The hotel is conveniently located less than 5 miles from O'Hare Airport. When in our rooms, we were never interrupted by the sound of airplanes flyinf over. Kudos to the management and staff for a great stay!
W

Wen-Che

25 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to the airport and subway station.
C

Clayton

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Staff was friendly. Food was good. Very convenient for our quick stay before our flight.
D

Dawn

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

Good for a short term layover.
A

Amanda

3 Jul 2024 - 4 Jul 2024
reviewed on expedia

4 out of 5 stars

Perfect fit for what we needed. Affordable, large room/suite, great complimentary breakfast, quick and easy transportation to airport.
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