Extended Stay America Suites Chicago O'Hare Allstate Arena

Stayed here twice at the start and end of a trip flying out of ORD. Worked out well only 10 minutes from the airport and stores and restaurants nearby. The staff were very nice and helpful when you need something not in the room which has a stove, microwave and full-size refrigerator. Would stay again.

Nice place to stay before or after a flight at ORD,only 10 minutes away. The staff are friendly and helpful if you need anything. Good size room with a kitchen and full size refrigerator. Comfortable bed. Will stay again when in the area.

One night, to pick up person flying in. Quiet, and very nice night. Hotel met all expectations. Real nice basic accommodations. Did not eat breakfast. Place appeared to be very clean, and front desk people were very personable.

The employee at check in made a really rough airport cancellation not as bad. She couldn’t find my reservation but found a solution

Check in was super easy and the staff were really friendly. I was traveling by myself and felt safe during my stay. The floors in the room felt a bit sticky? But idk if that was just a me thing. My key cards stopped working one day, but that was quickly and easily resolved. I really liked the location of the hotel, there were many places to eat nearby and in close proximity to the Allstate Arena.

Overall enjoyed my stay. Some things like customer service was kind of bad, just front desk was a bit rude. Parking is easy which makes things less complicated when traveling. But cleanness is okay, bathrooms could use updating but only hotel that did not have reviews about having bed bugs which was such a relief. Even hotels that were 4-5 stars had reviews about bed bugs and unknown substances on the sheets. This one did not!!!

Don't provide shuttle service

Good location. Not transportation to the airport. The main reason to stay there.

The staff was always friendly and accommodating with anything I needed and with other customer requests I saw as well. I chose this location for its proximity to Allstate Arena where I was going to a series of concerts for 3 nights. I walked to and from the venue each time, saving me tons on transportation costs. The route to Allstate is against a Main street with a sidewalk the whole way before turning into a shopping center. As always exercise caution at night, especially if it’s really late. The nearby shopping center has a Target and tons of food options, including a 24 hour Subway. The room was clean and very adequate and huge. The kitchenette is such a nice bonus and a way to save on dining costs as well. I read about the linen/towel 1-for-1 exchange policy before going so that wasn’t a surprise. I saw before my flight that the front desk is not 24 hours, so as I was coming in on a late flight, I would have gotten there after their close time. I had to spend hundreds on a flight change but it was less than finding another place to stay last minute. The grab and go breakfast is granola bars, muffins, coffee…it was fine for me. The hallways smelled, sometimes of different types of smoke. I didn’t hear anyone through the walls when I was there. Would book again!

My first night at this property, the smell of tobacco and marijuana on the 4th floor was extremely strong and I could not sleep. I called the staff about the issue and an extremely kind woman not only checked out the 4th floor, but also moved me to another floor, where there was not a smoke smell. I am so grateful to her because I was beyond exhausted from traveling beforehand and worried about not being able to sleep because of the strong smoke (I am sensitive to smoke). She made my stay enjoyable and I really do not know what I would have done without her help.