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Four Points by Sheraton Chicago O'Hare Airport

3 star rated hotel
7.4/10
(1598 verified Hotels.com guest reviews)
See real reviews (188)

generated by AI based on family reviews

Overview

The Four Points by Sheraton Chicago O'Hare Airport is praised for its convenient location near O'Hare Airport and its reliable shuttle service. Guests appreciate the comfortable rooms, despite some noting that the hotel shows its age. The on-site restaurant is a plus, though some find the food average and the service can be slow. While the shuttle is generally well-regarded for its frequency and convenience, some experiences have been less positive, and it's important to note that there is a charge for parking.

Guest highlights

Reliable airport shuttle
Comfortable rooms
On-site restaurant

About the hotel

Nearby attractions

In the entertainment district, Four Points by Sheraton Chicago O'Hare Airport is in O'Hare, a neighborhood in Schiller Park with good airport proximity. Travelers eager for a bit of culture can stop by Rosemont Theatre, while those who have shopping on the agenda may want to visit Fashion Outlets of Chicago and Navy Pier. Looking to enjoy an event or a game? See what's going on at Allstate Arena or Wrigley Field. Spend some time exploring the area's activities, including golfing and outlet shopping.

Popular amenities

Parking

Airport shuttle at scheduled times
Electric car charging station on site
Free roundtrip airport shuttle from 4:00 AM - 11:00 PM
Onsite parking available only on request
Onsite parking includes off-street options
Uncovered self parking on site (USD 15 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 16.95 for adults and USD 16.95 for children
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Pool hoist on site
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Four Points by Sheraton Chicago O'Hare Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

188 reviews

Review data

5 star reviews

31%

4 star reviews

25%

3 star reviews

14%

2 star reviews

16%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Four Points by Sheraton Chicago O'Hare Airport

Showing 1 - 10 of 188 reviews

Latest reviews (188)

V

Veronica

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

4 out of 5 stars

So grateful for this nights stay breaking up a very long trip. Place was as good as could be given it was inexpensive and offered very good free shuttle service to the airport. Staff very nice.
R

RENATA

10 Oct 2024 - 15 Oct 2024
reviewed on hcom

1 out of 5 stars

This was a terrible experience, they didn’t clean the room. The second night an alarm went on for nothing at 3:00 am the day before the Chicago Marathon and woke every one up. The shuttle to the airport was never on time and the drivers were rude and even racist with me and my family (we’re from Mexico). The hotel was cheap but totally not worthy.
L

Lauren

12 Oct 2024 - 14 Oct 2024
reviewed on hcom

4 out of 5 stars

Simple, convenient lodging near ORD! My friend and I visited Chicago the weekend of the marathon (for other purposes) and stayed close to ORD for cost and travel ease. The hotel shuttle and lodging costs were the primary draw. Our room was simple and generally clean (a few stray hairs in the bathroom) with some outdated, but useful amenities and fixtures in the rooms. We appreciated the free in-room single-serve coffee maker, the comfortable pillows and mattresses, and the ease of getting to/from the airport and blue line. Thank you to the front desk staff for keeping our luggage stored and tagged while we explored the city hours before our check-in time.
R

RAHUL

30 Aug 2024 - 31 Aug 2024
reviewed on hcom

4 out of 5 stars

Hotel is very close to the airport. Free shuttle every 30 minutes.
D

David

16 Aug 2024 - 17 Aug 2024
reviewed on hcom

4 out of 5 stars

We stayed here three times on our trip because of its proximity to O'Hare. The shuttle ran on time, but timing is essential for the pickup times at the airport. We missed it one time and had to wait almost 30 minutes for the next one. In one of the rooms, the desk lamp was missing a switch and couldn't be turned on. I tried to call the front desk, but the phone didn't work. The maintenance person came quickly after I went down to the front desk. He brought us another lamp. He tried to fix the phone, but it seemed to be a jack problem so that he couldn't repair it then. The website says there is luggage storage, but it is only for a few hours. They won't accept bags for overnight storage. This caused problems because we wanted to leave two large suitcases for two nights. We planned to catch a flight with carry-on bags and return one more night before flying home. We had to call a nearby friend to pick up our bags and bring them back two days later.
B

Brittney

11 Aug 2024 - 12 Aug 2024
reviewed on hcom

3 out of 5 stars

Front desk and housekeeping were very polite. The hotel was very dingy once you got through the lobby. Brown painted doors, brown carpet, the tan walls and yellow lighting made it feel dingy, dirty and very outdated. There was a sliding glass door, but it was screwed shut. The bed was comfortable, pillows lumpy though. AC worked well. Airport shuttle service was prompt, helpful and friendly. Overall okay, but the dingy feeling overall won’t have us returning.
K

Kenny

7 Aug 2024 - 10 Aug 2024
reviewed on hcom

5 out of 5 stars

Very near to the airport and has a shuttle bus. Hours drive to Downtown where most things to do are based
C

Chaney

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

3 out of 5 stars

The rooms were clean, but doesn’t provide what hotels have now like a hair dryer, fridge but that wasn’t much of an issue to me. Checking in was confusing because you had to buy a parking pass for an additional $17 each night and they didn’t tell us that in the beginning. The staff was very friendly though.
D

Deborah

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

My stay was absolutely amazing and then shuttle driver was so polite. I felt safe and loved there is a restaurant in the hotel. I will be back!
B

Brian

17 May 2024 - 18 May 2024
reviewed on hcom

3 out of 5 stars

Great location and price for Ohare parking. Pre flight is walking distance and shuttle service
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