Holiday Inn Chicago O'Hare - Rosemont

We always stay here when we have early departure from O’Hare Close 24 hour free shuttle to/from airport Friendly staff Price is good when you book early

As with everything, unless you're really lucky, you get what you pay for. Simply put this hotel was good value for money. One simple phone call and the shuttle bus was on its way. Ten minute drive and you're at the hotel. Reception staff are very knowledgeable and helpful. You tell them what time you want the should back to the airport and you're set. The room was spacious and clean with a large walk in shower in the bathroom. Plenty of amenities for use in the bathroom, and good water pressure in the shower. The need was really comfortable with soft pillows but I'm sure had I needed them, pillows with more support would have been available. (Check in advance if that's what you need) Dined in the hotel dining room and the food was really tasty. Perhaps a little pricier than say Portillos outside, but saved the hassle of going there. Bear in mind this is Chicago and an airport hotel so good prices can be slightly higher. That said, the burger I had was SO yummy. Breakfast was simple yet more than ample. You order at the table rather than buffet service and it's brought to you while it's still hot. (Big plus) Check out was so easy too and the shuttle had everyone back at the airport in quick time. I would stay here again.

The hotel was clean, the room was very nice. The courtains did not block all exterior lights. One thing must be updated: Hotel's app instructions for pick up at Chicago airport should indicate door 2ELL. I spent more than 45 minutes waiting for the shuttle at door 2E and it was until I phoned the hotel I was given the right instruction.

This hotel was nice and clean and check in was quick and easy. Other than the parking fee (which seems to be the case for most hotels in Chicago area) and additional fully refundable $50 deposit I had to pay even though my room was pre-paid, it was a pleasant and peaceful stay. There are no microwaves in the rooms but there is one for use in the lobby if needed. It is within walking distance to some really great food places and a 7 min walk to the coliseum if you are there for an event. The staff were friendly and very accommodating. Other than some hair in the tub that we had to clean out, it was a great stay. I would come here again, especially since Portillo's restaurant is literally a walk across the parking lot!

Easy to get to Chicago airport but van that shuttle us was very dirty inside food all over floor seats all stained hotel very nice clean tho

Great Staff, easy airport shuttle service. Nothing to complain about.

Very comfortable stay. Room was clean, bed was comfortable. Convenient for the airport. Airport shuttle was a little dirty though.

We had an early flight leaving Chicago and we wanted to be close to the airport. The hotel had everything we needed and a very cool view of the airport.

We had 2 family members leaving on international flights at separate times. The front desk staff and airport shuttle drivers were very kind in coordinating the trips back and forth, answering our numerous questions. Thanks!

I’m not sure why this hotel has such low ratings. It’s possible people are reviewing the wrong hotel because there is an Express Holiday Inn a couple blocks away. I booked a room here because I went to the IU concert at Allstate Arena. It’s a 12 minute walk to the arena which is extremely convenient when you want to avoid the crowds going home after the show. Upon arrival, the lobby is bright and clean. My room was spacious and comfortable. Check in was easy and quick. It was much larger than my room in downtown Chicago for a fraction of the downtown price. I would stay here again in a heartbeat if I find myself in Chicago again for a concert. They even have a pool and a 24 hour fitness centre. Great amenities! The people rating low due to issues with the free shuttle from the airport are being unfair. They likely are poor planners and didn’t read any messages or emails from the hotel ahead of time. Immediately upon reserving my room, the hotel provides clear instructions that are easy to follow if you need book the shuttle.