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Jamie
9 Aug 2024 - 11 Aug 2024
reviewed on hcom
2 out of 5 stars
The first hotel I have ever stayed where I had to pay for parking and had to pay extra after already paying for the 2 nights stay. Place was pretty clean, comfortable and friendly but I definitely will not be staying here ever again. Over $600 just for 2 nights.
I've stayed in hotels just as good or better and cost me less than $400 for 2 nights. Maybe it's just this area but definitely not worth going back.
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Maria Clarissa
24 Jul 2024 - 26 Jul 2024
reviewed on expedia
5 out of 5 stars
i love the airport shuttle service of this hotel, drivers are friendly and efficient, on time always.
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Lezlie
20 Jul 2024 - 22 Jul 2024
reviewed on expedia
5 out of 5 stars
We have stayed here many times, and we have yer to have a bad experience. When the airlines shut down, and I was stuck with a newborn, 3, and 5 year old, and a postpartum daughter, they went above and beyond. After canceled flights, rerouting, and more canceled flights and an airline that was unprepared and treated vulnerable passengers deplorably, this hotel was a Godsend. When we arrived at 3:30 AM with nowhere to go, they set us up in a quiet area on couches with blankets, pillows, and fresh fruit and snacks for the children. By 6:30 AM, they had us in a room. They did not even charge us for an extra day. They went out of their way at every turn to help us. We were stuck in Chicago for 3 days.The staff at this hotel stepped up when our airline failed us miserably. Thank you to everyone there who had compassion and served their fellow man.
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jill
19 Jun 2024 - 20 Jun 2024
reviewed on expedia
5 out of 5 stars
I stayed because there was an airport shuttle. It went well going to the airport however I did exactly what they told me to in order to get back to the hotel and I had to wait outside for 1hour and 15 minutes for the shuttle. I talked to 4 people at the hotel during this time that all told me the shuttle was on the way each time. It really messed up my schedule. No one really seemed to care they didn’t even apologize
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Elisa
12 Apr 2024 - 13 Apr 2024
reviewed on expedia
5 out of 5 stars
Great option! Shuttle to airport, good price, good food
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delores
31 May 2024 - 1 Jun 2024
reviewed on expedia
5 out of 5 stars
Always stay there before my flight, great staff and food!!
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Patrick
23 May 2024 - 25 May 2024
reviewed on hcom
5 out of 5 stars
This is a wonderful hotel, and only issue we could raise was paying for parking. Would definitely recommend staying here to anyone asking.
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Marlon
4 May 2024 - 5 May 2024
reviewed on expedia
4 out of 5 stars
Stop charging for parking
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KIM
10 May 2024 - 11 May 2024
reviewed on expedia
3 out of 5 stars
The hotel is conveniently located near the airport. The building seems to be maintained fairly well. Only issue was our shower would only spray with the shower wand and the overhead shower head didn’t work. Our room was quiet and clean. Would stay here again.
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Ayman
10 Apr 2024 - 14 Apr 2024
reviewed on expedia
4 out of 5 stars
Shuttle takes time to arrive and the phone number provided for international flights is not helpful. The design of the hotel with open lobby to all floors makes it noisy to all rooms when there is an event downstairs.